Question
Can you explain why NWM is still paying me while my claim is being reviewed? They said if they don't approve it, their accomodation payment is not owed back to them.
Answer
Frustrated, Northwestern Mutual is providing benefits under what is commonly known as a “Reservation of Rights” meaning that while they review the claim they are going to issue the benefit check, but in doing so are not admitting liability under the policy. It is by all accounts a courtesy. If your benefits are approved then the accommodation payments would be applied to what is owed to you. If your claim is denied, then they have indicated they will not request the forwarded benefits back. Most insurance companies do not provide such benefits. You can cash the check without detrimental effects to your claim. Please feel free to contact our office to discuss your claim further.












