MetLife

I am tired of waiting on Met Life

Reviewed by Ricky on April 7th 2015   Verified Policyholder
I am supposed to be on a 2 year LTD with MetLife, I was receiving my benefits but they were cut exactly a year after, they gave me the excuse of not providing continuous doctor visits during the receipt of my benefits, so I gathered all the information they requested and sent it to MetLife. Now they are re-evaluating and re-evaluating and prolonging my benefits. I have a 10% disability due to and accident while employed. I am tired of waiting on them for, I don’t know what. I call them every day, now it looks like there is a third party agency evaluating my case, so Metlife now is blaming the tardiness on them. How convenient, my benefits will end on Oct/2015.
Reply
Sent on April 7th 2015 by Attorney Stephen Jessup

Ricky, when the benefit was terminated I assume that MetLife required an administrative appeal of the denial? If so, and your policy is governed by ERISA, MetLife would have 45 days from receipt of the denial with the possibility of a 45 day extension to render a decision. If MetLife is outside of those timeframes please contact our office to discuss what options may be available to you.