Question
Can MetLife request a printout of every payment from SSDI?
I have been on LTD since Nov 2012. Metlife is the disability insurer. I was required to apply for SSDI and I was approved the first time in Spring 2013. I paid Metlife back the overpayment when I received my back pay from SSDI. I have always supplied the information requested by Metlife including all requests for medical, SSDI award information and filling out their forms. In the summer of 2016 SSDI did a review which I provided the letter to Metlife and when my SSDI review was approved I provided that information as well. In addition to the on-going reviews that Metlife does they also request a yearly review in December that they say is required by my employer that asks for financial information and other work related information. In June of 2017 Metlife did their normal medical review which my doctor provided all the requested information. Now in July 2017 Metlife has requested that I get a printout from SSDI showing every payment I’ve received from SSDI from the time I was approved in 2012 until now. Every year I provide the $ amount of my SSDI so my question is, Can they ask for a printout of every payment from SSDI? Why would they request this now? I was told previously by my Metlife case mgr that COLA increases are not offset so I don’t understand why Metlife is requesting this now. It seems like they just want to ask for more and more information to try and trip me up so they can deny my claim. Thanks for any insight you can provide.
Answer
Tina, what MetLife is requesting is fairly typical in that they are looking to see if the SSA ever performed a reassessment of your benefit amount to see if you were paid correctly. This is separate from the COLA increase. It does happen that the SSA makes an error in computing the initial benefit amount and will go back and fix the mistake. Any adjustment on account of same would be subject to offset. If no such thing occurred with your case then you should have nothing to worry about.
