Question
Why is Cigna doing a "voluntary review" under a state of federal suit?
Cigna recently contacted me about a “closed” long-term disability insurance claim. They asked some wuestions and then asked me to send them a copy of my SSI paments. They said they were doing a “voluntary review” under a state of federal suit or something. They then called me and said they were sending a check for back-due diablility payments. The letter with the check stated that by signing the check I was not holding them accountable and have no recourse against them for any inaccurate info. I have yet to sign the check,as I feel that insurance companies low-ball their figures and that they probably should have to pay back interest and/or fines/penalties? Am I correct, or just being paranoid? You would think they would do their justice after being reprimanded in court?
Answer
George, Your claim was most likely one that was required to be re-examined under the recently signed Regulatory Settlement Agreement. The reprimand was not mandate by the courts but rather by five states. Please feel free to contact our office to discuss any of the documentation they sent with the check.
