Question
How can Cigna use SSDI as an offset yet not accept me as disabled?
Answer
Bethbug, The law is clear that receipt of SSDI does not guarantee the right to benefits under a private disability insurance policy. It is certainly evidence of disability to be considered, but Cigna is within its rights to request and review information on a much more frequent basis. It is not unusual for Cigna to deny a claim for LTD benefits despite receipt of SSDI. Please feel free to contact our office and discuss how we may be able to assist you in the monthly handling of your claim in an effort to avoid the stress of dealing with Cigna directly and the potential of a denial in the future.












