Question

Is there a time limit for Standard to render a decision?

Asked on February 22nd 2015 by JB
I turned in an application for LTD with the Standard (Portland, Oregon) the beginning of October 2014. I continue to get the monthly letters stating the analyst assigned to my case is still collecting information, etc. Isn’t there a time limit for them to make a decision? I have left messages twice and sent a certified letter to “my analyst” and can’t get a response and it’s now February 2015.

Answer

Answered on February 23rd 2015 by Attorney Stephen Jessup

JB, Under ERISA, Standard has 45 days to render a decision on your claim, with the possibility of a 45 day extension. Regardless, Standard is outside the 90 day period. Please feel free to contact our office to discuss your claim in greater detail.