Dell Disability Lawyers Client Testimonials

With all the troubles and disappointments dealing with Unum, Mr. Jessup took over and made it possible to get what needed to be done. He was AWESOME! His team was efficient and caring. I chose the right person for the job when I called their office. I will be forever grateful for their services. Their assistance and kindness is/was so much appreciated. Thank you so much.

What could we do to improve?
Can’t think of one thing. You are just what a worried, hurting person needed. Thank you so much.

I was dealing with a difficult issue because after 20 years my disability insurance company was terminating my benefits. I was getting nowhere with the insurance company. I called Dell & Schaefer and was promptly treated with compassion and understanding. They immediately assisted me in helping me begin to resolve my issue. I was constantly updated and someone was always available when I had questions. They worked closely with me explaining each step we took. The issue was resolved thanks to their efforts. I am grateful to them for their expertise and professionalism as well as the personal touch they provided.

Why would you recommend Dell Disability Lawyers?
Expertise, professionalism and personal touch they provided at all times.

What could we do to improve?
I have dealt with other law firms and this one was the most efficient friendly and knowledgable. Just keep doing what you are doing.

They are kind, compassionate, and they include you in every step they take!

Why would you recommend Dell Disability Lawyers?
I recommend Dell & Schaefer because of their professionalism, prompt response, and efficient staff.

When my disability benefits were taken away, I was devastated. My benefits represented one-half of our income. After speaking with several disability law firms, I was impressed with Stephen Jessup’s knowledge, compassion, and attitude. Throughout the process of an appeal and settlement negotiations, he kept me informed on what was happening, and what the next step would be. He made sure I understood the process, and what to expect. His expertise throughout the settlement phase brought about a successful resolution that was more than I expected.

I was faced with a very difficult situation. Being disabled was bad enough but being accused of faking my condition just added to all the stress, not to mention the obvious financial shortfalls of not being able to work. Soon my claim was cut off. My insurance company had me right where they wanted me.

I have come to learn that the laws that apply to large insurance companies have been lobbied by them. The deck is stacked against the claimant. I also learned that when you make an appeal to your insurance company that is your whole case. If you go to trial, ERISA laws are in place to make your appeal your whole argument and it can’t be added to after the fact. Your initial appeal is vital if you are to succeed.

Your appeal is key. There is no doubt in my mind that had I tried to take my insurance company on by myself they would have prevailed without having to pay anything. I would have fallen into the trap that is set by them.

Dell & Schaefer’s very capable attorney Rachel Alters put a strong case together and knew all the potential pitfalls. Rachel was very patient with me and worked methodically to compile an 800 page appeal. We were able to beat them at their own game. I was able to receive a significant settlement because the case had been made on the terms that the law requires.

I can not stress enough the need for strong representation when and individual goes up against these huge companies with unlimited funds to fight paying what they should.

Very few businesses deliver exactly what they promise. After speaking with lawyers who were either apathetic or inexperienced with private disability claims, in the nick of time I found Dell & Schaefer. Attorney Stephen Jessup and staff took the time to understand the particulars of my case, thoroughly examined my claim, and protected my rights as a claimant. Dell & Schaefer’s lawyers were exactly what I expected and needed to win my disability claim, and I would recommend them to anyone with a disability claim in contention who enjoys sleeping at night.

Thank you for being here for me on this Saturday before Christmas. I am so grateful – more than you may know – that you are working for me. A guy like me who considers himself strong and self-sufficient, is sometimes very scared – sometimes deeply shaken – when threatened with legal action by a large corporation. Your knowledge, abilities, & commitment to your clients is immensely appreciated, I’m sure, by all you serve.

Particularly at this time of year, I pause, reflect, and recognize how very thankful I am for our relationship. As you perform your professional duties in my defense, you are always very thorough & kind to me and I shall never forget you.

The team at Dell & Schaefer was able to guide me through the confusing disability claim process efficiently while explaining every step along the way. They provided me with peace of mind during a very stressful period of my life. Dell & Schaefer was not only there for me during the claims process but also after ready and willing to answer any question I had.

Why would you recommend Dell Disability Lawyers?
The expert advice I received and the personal interest in my unique situation are reasons why I would recommend them. They made a complicated process easier to navigate.

I came to Dell & Schaefer after an attorney firm in Maryland decided in August they could not win my case and decided to drop me with my Appeal for LTD with Aetna due in October. I contacted Dell & Schaefer and sent the firm my information. They assigned me to Rachel Alters who is the best. She explained to me it normally takes 4-6 months to do an appeal, but Rachel assured me she would do her very best to win my Appeal in the limited time we had remaining to submit an Appeal.

Rachel worked very hard and we had some long phone calls, even though I have never met Rachel face to face I feel she is part of the family. I got a call from Rachel the beginning of December letting me know we won the case and that Aetna would be reinstating my benefits. There is nothing more I could ask for. Winning an appeal for LTD would not have been possible with out the law firm of Dell & Schaefer.

Why would you recommend Dell Disability Lawyers?
I would recommend Rachel Alters to anyone who is fighting to get there LTD. Rachel, was the person on the other end of the phone who had to listen to what I had to say and to feel how angry I was. Rachel listen and help me understand that that is why she was there, so she could help get my LTD benefits from Aetna.

What could we do to improve?
The company is doing a Great Job. Special thanks to Rachel Alter and Kathleen Bordes who are great.

Excellent, very professional, fast, call back with answers to all your questions by end of business day called even at night and weekends via e-mail, fight to get you everything you deserve, overnight your settlement to you. I could go on!

I was extremely pleased with my experience working with Dell & Schaefer. They were prompt, efficient and honest about my case. In a very short amount of time, they were able to reverse my denial for disability benefits and reinstate my coverage.

Their empathy and professionalism were refreshing. My attorney helped me feel heard and respected, which was the complete opposite of my experience with my disability income insurance carrier.

I’m happy that I had the foresight to review Dell & Schaefer’s on-line videos and learn more about their organisation before I chose them to represent me. I definitely made the right decision.

Why would you recommend Dell Disability Lawyers?
The attorneys at Dell & Schaefer are professional, honest and empathetic. I feel like they spend the time to listen and truly care about their clients. I’ve come to realize that the disability income insurance industry doesn’t care about their policyholders’ welfare. They care about their premiums. Dell Disability Lawyers care about their clients and work tirelessly to reach positive results on their behalf.

What could we do to improve?
You’re doing just fine. Special thanks to Rachel Alters and Danielle Lauria for their excellent work.

Very professional, polite, efficient. Always made time to answer my questions, always responded to my calls or emails.

Why would you recommend Dell Disability Lawyers?
Great on communicating with clients and followups.

I worked with Rachel Alters at Dell & Schaefer. She took a terrible experience with an a disability insurance company and made it so easy for me. She did a wonderful job at working to get the best settlement for me. Having MS is not an easy illness and stress can really do you harm to your health. From the moment I called and spoke with Rachel she took charge and took all of the stress away from me. Thank you Rachel!

I would recommend this law firm to anyone that has issues with a disability claim. My advice is not to give up and fight the insurance companies and Dell & Schaefer can do it for you. Put your case in their hands and trust them, they WILL help you!

What could we do to improve?
Everything in my case was handled great! They did a great job.

After many months of trying to reverse the denial of my claim on my own, I turned to Dell & Schaefer for their assistance. They answered all my calls and questions without hesitation. They were successful in obtaining the over-ruling of my disability denial without filing a lawsuit and I received all of my back benefits. I am glad to have found them and they continue to manage my claim for me.

Why would you recommend Dell Disability Lawyers?
Because they get the job done.

The firm was very professional in all dealings. They were prompt and thorough to all my requests and questions. They compiled a detailed appeal to New York Life and upon review my claim was re-instated.

Why would you recommend Dell Disability Lawyers?
The firm is results oriented and diligently pursues the best interest of the client. The appeal they filed in my behalf was truly outstanding and clearly stated my case. They get results.

What could we do to improve?
Keep up the good work. Maintain your high standards of performance.

Attorney Alex Palamara was a delight, and most cordial, efficient and timely in responding to my questions and concerns. The staff was professional and also a delight to work with. The entire law firm most definitely looked out for our best interests. It was a burden lifted off us not to have to deal with the insurance company and which gave us peace of mind. There’s no price tag that could be put on that.

What could we do to improve?
I can’t seem to come up with any improvement on the law firms policies or procedures. Please keep on representing your clients, the way you have done for my disability case now and in the future. Thank you again.

I was reaching defeat in fighting for continuation of my benefit and contacted Dell & Schaefer hoping for one more try. From the moment I spoke to the attorney Stephen Jessup I felt relieved and hopeful. I provided the items requested and the rest was taken care of until I was one day notified that we had been successful. I was always treated with respect and kindness through the end of the case. The office was a pleasure to work with and more importantly we were successful.

What could we do to improve?
I can’t think of a thing. The experience was great.

Working with Dell & Schaefer has been a consistently positive experience. My life changed precipitously as well as my career and ability to support my family. Over time, discussing simple issues with my disability insurer became more and more difficult. I reached a point of frustration one late afternoon from the west coast and decided to call and leave a message for the next day. Greg Dell actually picked up the phone ( it was 730 P his time) and was enormously helpful and thoughtful. That same thorough care has occurred in my ongoing relationship with Cesar Gavidia over the last 6+ years. He is organized, knowledgeable and accomplishes what needs to get done.

Most importantly, but still surprisingly, he has been incredibly thoughtful, kind and empathetic – all nice perks for those going through the torment of disability. I have come a long way in my ability to cope but knowing that I did not have to keep dealing and being demeaned with my disability insurer has meant the world. I know this seems overly enthusiastic, but it is all true.

The best place to start is a brief background. I had incurred six spine surgeries in a span of five years taking four or nine days vacation for each. These surgeries included multi level fusions, laminectomy’s, etc. I reached the point where the physicians recommended I take a period of time (six months) off to see if the injured nerves would calm down. I filed for my short term benefit (90 days) and that was approved. I filed for my long term benefit but was denied. After six months of no improvement I was deemed permanently injured, a pain management case. No other surgeries would help. This was all fully documented and supported by the surgeon. At some point in that period I realized an attorney was the only way to take on the insurance company as I was getting absolutely nowhere. I searched locally but had no luck but was recommended to Dell & Schaefer by a local attorney.

I was hesitant at first as their main office is in Florida and I am in New York but realized they had to trust me remotely also. Once they obtained all the medical records and formed the first of several appeals (at their up front cost and therefore risk) I realized they had this down and they realized I had a legit case with full physician support. The people at Dell & Schaefer were always courteous and professional. They never set any false expectations about time frame and they always kept me updated as the claim status.

Dell & Schaefer at one point had to ask my surgeon to write yet another letter on my behalf. There interaction with the very busy surgeon was polite, professional and subtle. I did not want my relationship with the doctors jeopardized by this and it never was. They also updated me with a copy of all interactions with the insurance company in a timely manner.

Why would you recommend Dell Disability Lawyers?
They certainly lived up to their promise so I would certainly recommend them. Without an attorney I would never have won my appeal of the disability denial.

I was a physician who developed a disabling disease. I had two disability policies. My medical practice situation was a very complicated business model. Cesar Gavidia deftly navigated me through the multiple disability policy application process. He made sure everything was done correctly. Instead of having to worry about the disability process, I was (and am) able to concentrate on my health which is the most important thing. He and his staff continue to handle all communications with both disability companies and I expect them to handle them for as long as I live. His paralegal, Danielle Lauria, made sure that all communications between me and Caesar Gavidia were always done in a timely manner. She always kept me informed.

Why would you recommend Dell Disability Lawyers?
When you are paying for representation a certain level of skill and what I call niceness is expected. Both Cesar and Danielle went way beyond what was expected in both areas. They helped to make me feel safe, that everything was going to be o.k. I cannot emphasize how important such a feeling is when you are struck with a disabling condition. Therefore they and the firm have my highest recommendations.

What could we do to improve?
As the saying goes, if it is not broke, do not fix it. Dell & Schaefer serve as a model for all law firms, no matter what the specialty.