Dell Disability Lawyers Client Testimonials

Dell & Schaefer was very helpful with getting my disability benefits paid. They answered all my questions, they were not pushy. They were always kind, professional and friendly. I would highly recommend their services.

When I called Dell Disability Lawyers I was at a loss of what to do after receiving notice from New York Life that they were terminating my disability benefits after 8 years of having them with no issues. When Jay Symonds called me back, he was very empathic & took plenty of time to answer all of my questions. Given that I had never gone through this before he even advised me to look into other law firms if it would make me more comfortable. We had a few conversations before I retained them & he was very thorough in explaining everything that I could expect from them as my attorneys as well as what to expect from the appeal process.

Throughout the entire appeal Vanessa or Mr. Symonds always kept me up to date & always made themselves available to talk & answer any questions I had. I am so glad I went with Dell Disability Lawyers versus another firm because I doubt I would have received the same personal attention, & that meant a lot to me under such a stressful situation. Everyone I’ve encountered at Dell Disability Lawyers has been professional & courteous & I would highly recommend their firm to anyone needing a disability attorney.

Why would you recommend Dell Disability Lawyers?
They are thorough with their answers to any questions you have. They keep you updated throughout the case. They make themselves available by phone if you have questions & need to talk about your case. They are understanding & empathic so you don’t just feel like another client. They are patient even when you are getting frustrated with the process… it is a stressful thing to go through.

What could we do to improve?
I’m not sure other than possibly send some of the documents as Word documents vs PDF documents because sometimes I couldn’t open the PDF documents. Most of my frustrations (& they were few) came from the stress of the situation. Vanessa was a great communicator both via email & phone. I truly appreciate her always taking the time to answer my questions & look into the ones she didn’t know off hand. She always got back to me with anything she had to look in to.

From the moment I called and spoke with Rachel Alters, I knew I was in the right place. I had called many attorneys prior to calling Dell & Schaefer and got turned down because my case was too difficult to win. Rachel Alters took the time to explain the whole process to me and promised that she’d do her best to win my case. Along to way, she was extremely patient, knowledgeable, and always took the time to answers my questions, putting me at ease. In the end, we won my disability case and I was more than happy with the settlement results. I HIGHLY recommend Rachel Alters to anyone with a short term/long term disability case. The amount of professionalism and care you will receive will make the process that much more smoother. Thank you, Rachel! 🙂

The best part about the experience working with Dell & Schaefer was that my attorney was upfront, honest, and transparent. He did not try to be a salesman and make promises about a case outcome. He was extremely direct about the way that things work and what he thought he was able to do for me. I valued this, because it is extremely rare to receive cut and dried information like this.

Why would you recommend Dell Disability Lawyers?
They could not have made this experience any easier for me. After I completed all the paperwork on my end, they were able to handle the case professionally and proficiently with very little effort on my part.

What could we do to improve?
I had no real issues to note.

I want to take a minute and tell you… as well as ‘The Greg Dell’ team: “Thanks for all your assistance” during the past 4+ years. I will never forget that late night… in 2012 – sitting alone in my chiropractic office… anxiously wondering “how in the heck am I going to get through all this”! I emailed you late and you called me back on a Friday night. That call literally changed my life… not only my life… but the lives of the members of my family. You told me that you thought I had a good claim and that you would manage every part of the process from start through finish.

I am now ‘through-it’… and it’s hard to imagine… but I’ve had absolutely no issues with my insurance carrier… a carrier with a horrible reputation of harassing clients on policy. And Greg… I honestly attribute this to you folks. Y’all made our lives easier and less stressful.

From the very beginning my lawyer Rachel Alters and her staff have been nothing but professional. They were on top of things and advocated for my case from the very start. They always kept me informed at every step of the way and made sure that I was an integral part of the entire process. I would highly recommend using their services.

Why would you recommend Dell Disability Lawyers?
Professionalism. Expedient work. Knowledgeable staff.

Extremely satisfied. I’m a physician/surgeon who got rheumatoid arthritis when I least expected. Attorney Dell and everybody else in his firm made the claim, transition and final successful resolution, quickly, expertly, painless and very cost effective. Mr. Dell exceeded my expectations by a long margin and I am forever grateful for his services.

My experience with Dell & Schaefer was beyond my expectations and during a very stressful time. Stephen F. Jessup was eager to help us when we first contact the office about 5 years ago. He was stellar with this follow up, extremely knowledgeable in the Cigna arena, and had some great out of the box ideas. What I appreciated the most about Stephan and Dell & Schaefer was how they stuck with us the entire time we were fighting the Cigna machine. There was times I was ready to give up but Stephan encouraged us to keep going.

We ended up settling a few days ago and it was well beyond our wildest dreams! To top it off, we were about 4,000 miles away from Stephen as we lived in Hawaii when we started working with Stephen and even though our time zone was 6 hours a part he was able to stay connected and represent us from afar.

What could we do to improve?
Advertise more so more people can use your service, you guys rock!

I am so glad I signed with Alex and the team at Dell & Schaefer. Lupus hit me like a brick wall, completely disrupting my life. The physical changes and ailments, treatments and pain were scary enough. I could not have dealt with the insurance company alone. Alex and his paralegal Danielle helped me through everything. They explained every step of the paperwork to me and even encouraged me while I was in the hospital. Best of all, they got the insurance company to settle while I focused on my health.

After my insurance company arbitrarily decided to close my disability benefits I contacted several firms to handle my case. I was impressed with Attorney Rachel Alters who took my call personally. She was direct, knowledgeable and compassionate at the same time. Her firm was responsive and I felt I had (finally) someone on my side.

Why would you recommend Dell Disability Lawyers?
Insurance companies are there to make money and ERISA laws are in place to protect them. The little guy like me would have no chance to win on my own. Rachel’s extensive experience and personal knowledge of the opposing parties got the job done while taking the emotional burden away from me. At the end of the day, she got the job done. It took a year and a half but that’s really because of the system in place.

What could we do to improve?
One always hopes for a higher payout and lower fees, but in the real world that just doesn’t happen. Rachel went to bat for me and I am grateful she did the best she could.

Mr. Jessup is efficient at his skills but that is not what made my experience wonderful. When you are ill, and been arguing with everyone to get a crap of what you deserve because you have worked hard all your life, paid your taxes, and paid your insurance premiums… yet no one cares. No one cares that they are increasing your symptoms by not paying you the money that you are entitled to.

Mr. Jessup was unbelievably kind and empathetic to my situation. His congenial personality, truly, was the key to hiring him. I felt like even though he had other clients in similar circumstances, he still cared what was happening to me and my family. I felt he cared enough to trust him completely.

Why would you recommend Dell Disability Lawyers?
I would recommend Stephen Jessup, because of his ability to empathize, to make you feel like he really is concerned about you and what your family is going through.

I have recommended him to other people… I am curious to know what all kind of cases does he handle. I have one friend and maybe more that will need him soon.

I have practiced medicine for over 25 years and understand caring, professionalism, giving 100% for your clients and always being available. Gregory Dell has exemplified all these attributes for me as his client. I retained Mr. Dell 6 years ago and he has achieved the most outstanding results for me. In my case there were several times when critical decisions needed to be made and I can say that I always put myself in his hands and came out on the positive side. I feel this was the result of his great knowledge of the law, keen instincts and common sense decisions. His team of attorneys are excellent as well and his paralegals and entire office staff have always been there for me, truly making me feel like family. I have great regard for Attorney Gregory Dell and give him the highest of recommendations.

This is a very professional office with attentive personnel. I was informed of my case progress every step of the way. I experienced a positive end result in relatively short time. I’m glad I chose this law firm to handle my disability case.

What could we do to improve?
I am totally satisfied with this firm.

Rachel is a total superwoman in my book! She was so easy to work with and made an intimidating process feel pain free. She is friendly, approachable and made time to answer all our questions. I felt like she was on my side and fought for me when no one else would. Highly recommend!

I found Dell & Schaefer when I googled lawyers that handled long term disability claims with Prudential. I sent an email on their site and by the next morning I received a phone call from them. They were very professional and friendly, easy to talk to. They inquired of my situation. Prudential LTD decided to cancel benefits after two years of which I learned is quite common. I was disabled after a car accident started collecting SSDI six months after my accident. My doctors said I was disabled, ssdi doctors declared me disabled but Prudential without ever seeing me said I was able to work. They sent me a list of jobs that they felt I could do. Not one company name just a list of five jobs. They paid me disabilty for two years without question. Then bam cut you off!

Dell & Schaefer said they could help. They explained the process of appeal and if I were denied through appeal it would go to court under Erisa. I started the process June 2015 with Dell & Schaefer. The staff answered all my emails and phone calls within minutes of asking. Amazing communication! It is now January 2017 and my case just settled. I agreed to one settlement and a few days later they set me paperwork and surprise it was more than I agreed upon.

I am truly grateful that I found such a wonderful firm. Trust and patience paid off. They care about you and your outcome. This is truly an outstanding firm to work with!

Why would you recommend Dell Disability Lawyers?
I recommend Dell Disability Lawyers because they care about you. They are fast and easy to answer all your questions and I never once had any problems contacting them. Emails and phone calls promptly answered. They know how to deal with LTD companies.

What could we do to improve?
I don’t have one complaint. Outstanding service!

GREGORY DELL IS THE BEST IN THE BUSINESS!

I was referred to Greg by a very well-respected attorney where I lived at the time, and he described Greg as not only one of the top attorneys in his field, but the BEST in the COUNTRY at what he does! After having interviewed other attorneys for my case that I did not quite feel right about, I contacted Greg and it was a very refreshing encounter, to say the least! He was very compassionate in regards to my health situation, and had had experience with other clients in the past who had been in the same industry as I had… and whom he had also very successfully represented. He was strong, confident and extremely intelligent.

His knowledge of the law was unsurpassed, and he had impressive Insight and expertise in dealing with insurance companies. Greg has successfully represented me now for over six years, and I honestly could not have handled the stress involved with working directly with the insurance company – in my fragile condition – without him! He and his highly-professional Staff have taken over my claim so that I can be worry-free and focus totally on my health and wellbeing. Greg is a master at what he does and I have the utmost respect for him. I have entrusted my whole livelihood in his and his capable Staff’s hands, and I feel totally confident in their ability to represent me in the best possible way, as well as to protect my very best interests. Most importantly, Greg has given me peace of mind at a very difficult time in my life. And, he has done it with kindness, compassion and honesty. His positive attitude and wonderful personality also make it a joy to work with Greg. He has been the ultimate blessing in my life since this unfortunate illness, and I sincerely feel so grateful to have found him!

I am extremely happy that I decided to sign on with Dell & Schaefer. Mr. Symonds is the most honest attorney that I have ever dealt with. He explained the appeal process to me exactly as it turned out. He also knew exactly when to send in the appeal for Short Term Disability so that the Long Term Disability was approved within days of the STD approval. I feel very confident that he will have my back for the years to come. He and his assistant Sonia are always polite and quick to get back to me whenever I have questions.

Why would you recommend Dell Disability Lawyers?
I would highly recommend Dell & Schaefer because of their knowledge of disability law from both the view of the insurance company as well as the claimant.

I just want to take a moment to tell you of the very positive experience I have had with Gregory Dell and his handling of my disability case. I am very pleased with the performance, support, professionalism and determination of Mr Dell every step of the way. Throughout my case he has always been very quick to respond, made himself available during times that mist would consider after hours and was always patient in explaining the status and developments in my case. Every step of the way my case has been handled in an excellent way and I could not have asked fore more. I highly recommend Gregory Dell.

Dell & Schaefer has made my life much more restful in so many ways. They retrieved the appropriate paperwork from Medical Facilities and made all of the calls and faxes as to allow me to just rest. I know what it is like going through a rough time medically and need to handle all of the legalities that come with it. You can certainly count on this Law Firm, I am speaking from a standpoint from completely healthy to absolutely so sick I could not work at all. It can be devastating especially to people who have always been healthy, lived a great lifestyle and worked a fabulous position with a great company. Simply put things can happen that are frustratingly out of your control and when you need help then don’t hesitate to hire this law firm, they helped me greatly and they can help you too!

Why would you recommend Dell Disability Lawyers?
I would recommend Dell & Schaefer strongly and the main reason is the client service, the hard working staff of the Attorney and those that work together on a case like mine and communicate how the process works to me every step of the way!

What could we do to improve?
I could not possibly recommend a better way to improve Dell & Schaefer as their diligent and client oriented which is not always the case thank you D&S!

Simply The Best. I chose Dell & Schaefer after watching several videos that Greg had made and I also checked his reviews. I contacted him through his website and within 1 hour Greg called me on a Sunday afternoon. We discussed my medical issues and how they were rapidly damaging my abilities to continue my dental practice of 32 years. He told me that he would handle my case himself. I asked for names of dentists that he had represented. I spoke to 3 and they all said hire Greg ASAP. I had 3 specialists who recommended that I stop practicing but I had a tough time dealing with losing my practice of 32 years. I was dealing with depression and anxieties due to my reduction in hours along with knowing that my disability insurance company had a bad reputation of denying legitimate claims. Greg had a way of calming me down and he told me he had dealt with my company hundreds of times. He was not at all intimidated. He said that he was going to help me and was confident that we would win. Greg guided me through the entire process and it was completed in the time frame he said it would be. He and Vanessa returned all my calls and emails rapidly.

I would think of questions on weekends or late at night and he would always return my emails and calls. Once everything was into the insurance company they had an inexperienced claim consultant on my case that was challenging my disabling conditions. Greg fired off a letter giving them 5 days to make a decision. They moved my case up the ladder to a “lead” consultant and within 2 days we had the approval letter. He was also able to collect a period of partial disability, my business overhead expense policy, get me deemed totally disabled get my three insurance premiums refunded to me. We also received all past due benefits for the maximum monthly payment for the past 8 months since I stopped working. Greg continues to handle my claim and thankfully he will always be on my claim until my policy expires.

My family will be thankful to Greg, his assistant Vanessa and their entire team forever.