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Attorneys for Great-West Disability Claims

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Great-West Life Assurance Company Disability Insurance Claim and Denial Video

Disability claimants are often seeking information about Great West long term disability reviews. We have created this page where insurers can post reviews and comments about Great West disability claims. Our attorneys respond to most comments posted by our visitors.

Great-West Life Assurance Company was founded in 1891 in Winnipeg. Great-West provides group retirement savings products and services, individual life & disability insurance and annuities, and business-owned life insurance products to millions of Americans. The companies programs are offered through two business segments, Retirement Services and Individual Markets.

Great-West Life is currently a subsidiary of Great-West Lifeco, which is itself a joint-stock corporation traded on the Toronto Stock Exchange (TSX:GWO). Great-West Lifec o also owns London Life Insurance Company, The Canada Life Assurance Company, and The Great-West Life & Annuity Insurance Company and is the largest insurance provider in Canada. The majority owner of Great-West Lifeco is the Power Corporation of Canada which administers Great-West through the Power Financial Corporation.

Great-West Life sold its health insurance USA division to Cigna for $1.5 billion US in a November of 2007.
As disability insurance attorneys, Dell & Schaefer have represented numerous clients with their long-term disability claims against Great-West and its affiliated companies. Most disability claimants with Great-West disability policies are dentist. Disability Attorneys Dell & Schaefer have provided and offer the following legal services for disability claimants that have a long-term disability insurance policy or disability income policy purchased from Great-West:

  • Application for long-term disability benefits with Great-West
  • Application for short-term disability benefits with Great-West
  • Monthly claim handling of Great-West long-term disability insurance claims
  • Appeal of a Great-West denial of long-term disability benefits
  • ERISA appeal of a Great-West denial of long-term disability benefits
  • Lawsuit against Great-West for denial of long-term disability benefits
  • Lump-sum buyout of a Great-West long-term disability insurance policy
  • Department of Insurance complaints against Great-West for wrongful delay and denial of long-term disability benefits

There are 17 opinions so far. Add your comment or complaint now.

Charlotte Moore:

A Great West Claims adjuster is now wanting a “phone” interview with them. No where in my contract do I see that I am required to participate in this kind of interview. Can I not ask them to put any questions that they may have regarding my claim to be in a “written” format to assure the accuracy with my answers?

Attorney Stephen Jessup:


You can certainly request same. I would caution you, however, that Great West wishing to have a phone interview could signal the start of a claim review looking to deny the benefit.


Great West Life does not want to pay me for the whole month of August 2014. I am on Long Term Disability.

I have been shunned, argued with, made as mockery, and making me look bad with my disability.

I have no money to survive on and had to go to food banks in order to keep myself alive. My hydro bills, gas, Auto-pac and other bills are left behind because Great West does not want to pay me. They are making excuses not to pay me. I have migraines, anxiety attacks, panic attacks and shaking of my arms and cannot be able to return to work in this condition.

I have 17 more months of Long Term Disability supposed to be covered for me, and they’re blackmailing me.

Attorney Stephen Jessup:


Please feel free to contact our office to discuss your claim with Great-West in greater detail.


I was on WCB and also on Great West Life through my employer. Due to my injury I had to retire at at age 63 years due to injury at work. WCB said they will pay 50% of my claim till age 65. On phone I was told that my claim will expire in November of this year by Great West. But I could be reviewed and be paid till age 65. So I retired.

As soon as I retired Great West said since I retired my claim of long term benefits and coverage has ended. My question is can they do it and can I appeal their decision to be paid till age 65 as I have now retired.

I live in Calgary, Alberta Canada.

Attorney Stephen Jessup:


You will need to contact an attorney in Canada to discuss your rights.


Are Great West life disability case managers paid to not return clients phone calls. I have been trying to contact my case manager fro over 6months without a return call.

Attorney Stephen Jessup:


That is highly unusual to go that long. Is your benefit still being paid monthly? I would recommend you attempt to contact them via certified mail or some other service that requires signature confirmation of receipt of the letter.

Attorney Stephen Jessup:


That is highly unusual to go that long. Is your benefit still being paid monthly? I would recommend you attempt to contact them via certified mail or some other service that requires signature confirmation of receipt of the letter.


In December of 2011, they sent me a letter saying I am only recieving half of my disability,had no money to pay my lot rent or mortage, even though my specialist said I’m unable to work, I lost my house, and after five or six months, they started paying me again after letters from my specialist were sent on a few occasions. Started receiving benefits again after I’ve lost everything. What can be done about that? Now I’m having further issues with them regarding my cpp disability, cpp child benefits… I thought this was a private company I paid into, which I had no choice to pay into through my work, through a group insurance. As far as I’m concerned this should not affect my cpp. Cpp raises my cost of living… yet they (great West Life) are trying to take it away.

Attorney Stephen Jessup:


Please feel free to contact our office with a copy of your LTD policy and any correspondence from Great West as it relates to the offset they are trying to apply on account of the COLA increase.


I have been fighting for 10 months and had to go back to work and now been off for going on give five months and they keep asking for more stuff and then declining me and ask for more. I’m sick of this, I have now lost everything because of them and cannot go back to work until programs finished. I need that money.

Attorney Stephen Jessup:

Darrrn, please feel free to contact our office to discuss your claim in detail to see if there is something we can do to assist you in securing disability benefits with Great West.


I have been on LTD for 3 years with GWL. I am being paid monthly. However constant contact and need to fill out forms causes me more stress and anxiety which does not help recovery.

I am 45 and not likely to go back to work. Can I ask GWL for lumpsum buyout so I dont have to deal with them constantly.

I know I would get probably 50% or less of what I would get if I stayed on monthly payments until 65, but I cannot deal with stress of constant phone calls, letters and more information.


I have been on LTD for 3 years with GWL.I tried to return to work but was not successful. Needing to update GWL and fill out forms causes more stress and increases PTSD and depression symptoms. I want to be done with insurance company for good. I am 44 yrs old and would received ltd until 65. Could I just ask for buyout? I know it would probably be 50% or less of what would get over 20 years, but my mental health cant take dealing with them.

Attorney Stephen Jessup:

Robert, Great West does not negotiate lump sum buyouts on all of their policies. Please feel free to contact our office to discuss your claim further to see what options may be available to you.

Attorney Stephen Jessup:

Christine, as indicated in a comment above- GWL doesn’t negotiate buyouts on all of their policies. Please feel free to contact our office to discuss your policy and claim to see what we may be able to do for you in securing one.

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  • Dawn P. I had to quit working after 8 years of dealing with chronic pain from 2 bulging and torn discs from an injury and failey back surgery. I was approved for Long term...› continue
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