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Reviews From Our Clients



We are committed to providing the highest level of legal representation and treating our clients in the same manner that we would want to be treated if it was our own case. For privacy purposes the full name of each person listed below has not been disclosed.

The ethic rules regulating attorneys require us to state that you should not create any unjustified expectations based upon the information listed below. Upon request we can provide you with the name of numerous past clients in order to discuss their experience of working with our firm.


Attorney Alex PalamaraAttorney Alex Palamara worked on this case

Working with Dell and Schaefer overall was a very pleasant experience. Once I contacted the firm and agreed to representation all of my worries and concerns were handled by the firm. I did not have to deal with the incompetent and deceitful tactics of my policy holders any longer. Dell and Schaefer handled everything; contacting my physicians and putting together all necessary documentation to appeal my denial. I was able to than concentrate on my health issues. There was minimal contact between Dell and Schaefer and myself. I placed the case in their hands and waited patiently for them to fight for me. Within weeks of submitting my appeal the insurance carrier reversed there decision. Everyone at Dell and Schaefer are extremely professional and compassionate. Whenever I had questions and or concerns they always responded promptly, professionally and compassionately. I am very thankful I turned to Dell and Schaefer in my hour of distress and frustration. I will continue to retain their services to ensure my rightful benefits.

Why would you recommend Attorneys Dell & Schaefer?
I would recommend the Attorney’s at Dell and Schaefer because they are professional, fair, compassionate and successful.

Patricia

Attorney Rachel AltersAttorney Rachel Alters worked on this case

Too many times people complain about bad service, but I like to make sure good service gets recognized!

Rachel Alters and Kathleen Bordes have been very kind and patient with me through my lawsuit process. I have had questions understanding the how it works and they have never made me feel rushed or unimportant. Actually, it’s been the exact opposite! In the midst of dealing with the stress of my own serious health issues and recently my father being diagnosed with stage four cancer, it’s been a relief having Rachel and Kathleen on my team. They are a pleasure to work with! I will definitely be recommending your office to others.

Jamie L.

Attorney Alex PalamaraAttorney Alex Palamara worked on this case

My employer offered both Short Term Disability and Long Term Disability insurance as optional benefits among others. The premiums were significant, but since they could be payroll deducted I felt they could be reasonably managed and the security of continued income in the event of a medical disability was well worth the investment. As with the purchase of a first aid kit, most would prefer never having to use it.

I have been very fortunate to have had few illnesses or injuries throughout my life and more specifically my 45 year career as a healthcare professional. It wasn’t until early in 2012 that I was diagnosed with a chronic, progressive disease of the eye. Symptoms were minimal at that time, though regular visits to a retinal specialist, including regular therapy by ocular injection, were necessary to slow its progression, the symptoms did not appreciably interfere with my work. In spite of my treatments the condition continued to progress. In early 2014 the symptoms began to interfere dramatically with my day to day duties. My job required significant computer use and the reading of copious amounts of medical documentation. It became evident to me that I could no longer meet the expectation of my management and clinical position without working frighteningly long hours and enduring the relentless eye strain and other symptoms related to the illness.

Though I had always planned for eventual retirement from my full-time position, like most professionals I had hoped to be able to continue to practice my profession on a part-time basis throughout my retirement as long as I remained competent and able. That was not to be. Thankfully, I had the foresight to elect the disability benefit options offered by my company and have the premiums payroll deducted for many years. I notified my supervisor and HR representative that I had to stop working due to my condition and proceed with the disability application process.

All went very well and after using up my accrued vacation and sick time, my short-term disability benefits commenced. Since my condition is progressive and incurable I felt secure in knowing that once my short-term benefits were exhausted my benefits would continue under the long-term policy. However, much to my surprise, after receiving about a month of benefits I received notification from the insurance company that a decision had been made to terminate my benefits due to lack of objective medical evidence to support my claim, though significant documentation had been provided by my retinal specialist.

I was bewildered and unsure of how to proceed with an appeal of that decision. Since I had 180 days to do so, I decided to research the matter thoroughly. In spite of my being a veteran healthcare professional everything I had been reading on the subject cautioned about attempting to proceed with an appeal on my own. Legal representation was highly recommended.

I then began a review of local attorneys, hoping to find one that provided enough documentation on their website that indicated experience with non-social security disability related cases. I was also interested in seeing evidence of some experience with disability cases related to diseases of the eye and resultant vision impairment. I was unsuccessful.

So I expanded my search to include national law firms. It was then that I discovered Dell and Schaefer. After thoroughly reviewing their website, watching many of the video discussions, noting experience with vision related cases, particular documentation related to the insurance company that handled and then eventually denied my benefits, and reading a significant number of testimonials, I decided to request a free consultation as advertised. It was one of the best decisions I have ever made.

After that consultation, I was very confident that I was in very skilled hands which alone reduced my anxiety level immensely. Attorney Alexander Palamara and his Legal Assistant, Kathleen Bordes, immediately began managing my case, their professional expertise clearly evident.

They worked closely with my retinal specialist, my optometrist and the insurance company in compiling the medical documentation necessary for a successful appeal in an amazingly short period of time, keeping me fully informed all along the way. Shortly after being notified by the insurance company that my benefits would be reinstated and paid through the full term of my short-term policy I received a lump-sum payment.

Once the short-term disability appeal was successfully completed, Alex and Kathy immediately addressed the long-term policy benefits. Again in a remarkably short period of time I was granted those benefits, receiving a lump-sum payment for benefits to date and will receive a payment monthly going forward per the terms of my LTD policy.

I am extremely pleased with how my case was handled and the very favorable outcome. Alex and Kathy were a delight to work with and extremely professional in every way. Incidentally, the fee I paid to Dell and Schaefer for their incredible representation was very reasonable and very well earned.

I highly recommend the services of Dell & Schaefer to anyone who may find themselves in a similar disability-related situation.

Why would you recommend Attorneys Dell & Schaefer?
As stated above, Dell & Schaefer, were clearly experienced in handling cases such as mine. Once I was on board with them, their professionalism, courtesy, understanding, expertise, efficiency and adherence to timeliness was all well noted Most of all, Alex and Kathy truly cared about me and my overall wellbeing with regard to this case. I could not have asked for more from a law firm and it’s staff.

What could we do to improve?
I am certain that there isn’t a company or individual that could not improve in some way. However, in the time I’ve spent with this firm to date I can not think of a single example. My experience to date can be described as exceeding expectations. Thank you for that.

Jim F.

Attorney Alex PalamaraAttorney Alex Palamara worked on this case

After collecting LTD from Prudential for about 16 months, I was cut off without warning. At the time of being cut-off, I was recovering from my 4th back surgery. I had numerous, bulging disks, Nerves that were severely impinged, Diskectomy from C2-C7, and active Arthritis and degenerative disk disease throughout my spine. While being out of work, I also developed Pulmonary Fibrosis as well as COPD and have a difficult time breathing. I went through numerous sessions of physical therapy, Spinal Cortisone Injections, Trigger Point Injections, a Neurostimulator Implant, as well as a battery of strong narcotics to control the pain. I was declared totally and permanently disabled by my Neurosurgeon as well as being awarded Social Security Disability. There was no way I could work any job, let alone my previous job. After a brief talk with Alex Palamara, Dell and Schaefer offered to take my case. I was amazed at the level of personal and medical detail Alex knew about my case. Alex was able to assemble a solid appeal. I was turned down for LTD again! Alex fought even harder!! After the second appeal, we were able to make Prudential “understand” my medical condition and how it affects my ability to perform work. I feel very comfortable knowing Alex and Dell and Schaefer are in my corner going forward!!

Why would you recommend Attorneys Dell & Schaefer?
Alex had a “never say die” attitude throughout!! Dell and Schaefer were able to put together an indisputable appeal utilizing the many resources available to the firm including Medical Doctors. They have proven to me that they are in my corner everyday going forward!! Worth every penny!! Rates were very comparable to my local attorneys. It’s a no-brainer!

Joseph R.

Attorney Alex PalamaraAttorney Alex Palamara worked on this case

My experience working with Dell & Schaefer exceeded my expectations. This firm treated me professionally and help me resolve my case. I had peace of mind working with this firm because they listened to my cased and took care of me.

Why would you recommend Attorneys Dell & Schaefer?
I would recommend attorneys Dell & Schaefer to anyone that is going through a disability insurance appeal. Alex Palamara listened to me and got all my information correctly and helped me win my case. I was going through a bad faith by my disability insurance but with the help of Alex and my medical records I was able to reinstate my insurance claim. I am very happy and have peace of mind knowing that these insurance companies cant just cancel me just because they feel like it.

What could we do to improve?
Nothing!!! Customer service was great and appeal was submitted at timely matter.

Ralph R.

Attorney Stephen JessupAttorney Stephen Jessup worked on this case

My experience of dealing with The Hartford for my company LTD benefit was a nightmare from the start. Our company chose an “any occupation” clause from day 1 of disability leaving the door open to almost automatic decline. Of course, that is what happened.

I researched on the internet for days for a firm that knew ERISA Disability Laws and specialized in them. After an email to Dell and Schaefer, I received a call from an attorney named Victor the same day. After I described my occupation, he said “We have another attorney that I work with here who has helped many others in your occupation and I think he is better prepared than I to get you this benefit”. He about blew me away-sending business AWAY for MY sake? I knew, right then, that my choice of Dell and Schaefer was the correct one.

Why would you recommend Attorneys Dell & Schaefer?
My Attorney, Steve Jessup, made suggestions and left the choices up to me-but obviously wise and proven effective means to solve a very difficult case with one of the most “difficult” companies in the marketplace.

What could we do to improve?
Honestly, right now I just want to give Steve and his assistant, Vanessa, a hug and a handshake-so my suggestion is that you send them to Michigan! Just Joking, of course. The biggest help was the prompt reply to emails and phone calls-even when there was no answer yet, just to know you know. That was a big “peace of mind”.

Todd H.

Attorney Gregory DellAttorney Gregory Dell worked on this case

Dell & Schaefer saved my life. After receiving disability payments from CIGNA for 10 years, CIGNA decided that their initial determination had been in error. This was based on an evaluation of the file – with no personal interview of any kind – from a psychiatrist who new less about bipolar disease than I do.

With a wife and four children to provide for, I was distraught. D&S took charge of the mater. Although no lawyer can guarantee an outcome, as a former attorney I was very impressed with their professionalism and efficiency. On a personal level, they were very reassuring. They understood the embarrassment that comes from disclosing a mental disease, and dealt with me with courtesy and encouragement.

We prevailed over CIGNA, and I continued to have financial security until my benefits were paid in full.

I would recommend D&S, without reservation, to anyone who has to go up against the insurance giants.

J.P., ESQ.

Attorney Stephen JessupAttorney Stephen Jessup worked on this case

After being denied initially, I searched our local area for an attorney who specialized in disability claims and found none. I spoke to a couple law firms that said they had “experts” in ERISA claims but after talking with them I determined they were no experts. I did a search on the internet and found Dell and Schaefer (Thank God.) After one phone call with Steve Jessup I knew that I had the attorney I was looking for. He had the “backbone” to stand up to the insurance company and was not the least bit afraid of going toe to toe with them. We won our appeal and have hired Steve to continue to represent me for help with the benefit distribution process. I highly recommend Steve and his staff.

Robert C.

Attorney Alex PalamaraAttorney Alex Palamara worked on this case

Dell and Schaefer is very easy to work with. My attorney gave me guidance with obtaining medical support that the disability insurance companies were looking for. Alex, always kept in contact to let me know what’s going on with the case. Alex always kept me informed of my option and how he thought to proceed. I never even met my Alex in person but felt he always had my best well being in mind. In the time of my case I worked with three other attorneys who were not as personable as Dell and Schaefer. I had let my attorney go and had a week to file an appeal and Alex took on my case.

Michael C.

Attorney Cesar GavidiaAttorney Cesar Gavidia worked on this case

I was hoping for some sort of settlement with my long term disability insurance company but to be honest I didn’t expect to win my case. I contacted Dell & Schaefer in hopes of at least pleading my case. Mr. Gavidia took my case and to his credit and the firm settled for an amount that was more than I expected. Hats off to Mr. Gavidia and his fine staff. Really great people, and so professional.

Why would you recommend Attorneys Dell & Schaefer?
U.S. News ranks them as one of Americas best law firms. I agree. Without their expertise, I would not have won my case.

William A.

Attorney Rachel AltersAttorney Rachel Alters worked on this case

Dell & Schaefer has earned a reputation as a top notch law firm specializing in disability insurance claims. I understand why. My personal experience was nothing short of fantastic. I was overwhelmingly impressed with the professional manner of both my attorneys and their staff. Rachel Alters, my lead attorney, is an incredibly detail oriented and experienced attorney who specializes in litigation. She guided me through the claim process with expert precision. I was extremely pleased with every step and the ultimate outcome of my claim. All of my expectations were not only met, but exceeded. Hiring Dell and Schaefer was one of the best decisions I have ever made.

Why would you recommend Attorneys Dell & Schaefer?
Filing a disability claim is complex. My experience indicates that having Attorneys Dell & Schaefer engaged clearly improves the chances of a successful outcome.

What could we do to improve?
Nothing.

Harry K.

Attorney Rachel AltersAttorney Rachel Alters worked on this case

I always had access to my attorney on a personal basis. She adviced me thru the whole processs of applying for disability insurance payments. Her advise was clear and concise. She continued to help me after the initial disability claim was approved by the insurance company. The billing process from the part of the law firm was clear and straightforward. I wholly recommend the law firm of Dell & Schaefer and in particular my attorney Mrs. Rachel Alters.

Why would you recommend Attorneys Dell & Schaefer?
Because they delivered exactly on what they promised.

What could we do to improve?
Emphasize to your clients that any communication to the insurance company should go thru the attorneys first. I made the mistake more than once of contacting or sending information to the insurance company directly.

Mauricio B.

Attorney Alex PalamaraAttorney Alex Palamara worked on this case

When I first called Dell & Schaefer my call was answered promptly. My attorney reviewed the details of my case and assured me that he thought they could help. All conditions were detailed and explained. Any concerns were answered promptly. When a small discrepancy arose, it was settled to my satisfaction. Eventually(it took over a year) Metlife agreed to pay the benefits. I do not believe that Metlife would have paid any benefits without attorney Alex Palamara’s involvement.

Communication with Dell & Schaefer has mainly been through email which, is my preference.

Why would you recommend Attorneys Dell & Schaefer?
I would recommend them because they answered all concerns promptly. I also do not like wasting time on the phone and prefer email. Also, and most importantly, my case was resolved in my favor and they continue to monitor my communications with Metlife to maintain my ongoing disability benefits. I believe their fee is standard for the industry.

Marcy M.

Attorney Victor PeñaAttorney Victor Peña worked on this case

After being denied twice for my short term disability benefits I called Dell & Schaefer. Then I filed my appeal on my own and was once again denied.

After the denial, I then spoke to Victor and he looked at my case and informed me of a couple wrong doings from Lincoln Financial Group. With only a short time frame, Victor appealed and won my short term & 1 year back pay long-term and now I am to receive monthly payments of my long term pay.

If not for Dell & Schaefer I would not have received a dime!! Thank you Victor and Vanessa

Why would you recommend Attorneys Dell & Schaefer?
Most definitely! If I hadn’t called Dell & Schaefer I’d still be staring helplessly at my denial letter from LFG instead Dell & Schaefer got my disability entitlement.

What could we do to improve?
I can’t think of anything.

Joe C.

Attorney Rachel AltersAttorney Rachel Alters worked on this case

Rachel, Anneli, Carolyn… They were all WONDERFUL! I never would have gotten anything accomplished without their superior knowledge and worth! I would recommend this Law Firm to everyone needing assistance with long term disability trials! Thanks you all!

Why would you recommend Attorneys Dell & Schaefer?
Superior Knowledge.

What could we do to improve?
No improvement needed.

Sabrina J.

Attorney Rachel AltersAttorney Rachel Alters worked on this case

Rachel Alters and her assistance Michal Mizrahi were a godsend. When I contacted their office, Metlife denied my appeal and I was too sick to get out of bed, let alone try and fight the a giant insurance company! I was so lost and confused, I had all of my doctor’s saying I was disabled, I was taking the medication for my disability, Metlife said they covered my illness in their policy, so I couldn’t understand what the problem was! Further more, I didn’t have the energy to try and figure It out on my own.

Luckily, I didn’t have to. From the first day I spoke with Rachel, she was my David verses my Goliath, MetLife. Having her represent me was the best thing that could have ever happened for my family. She took over all correspondence with Metlife and her team answered ALL of my questions thoroughly and promptly. They were professional, courteous, and best of all, they understood how to fight Metlife and win.

Because of Rachel’s hard work with MetLife, I was able to focus my energy back on my family and trying to heal instead of answering stupid questions and jumping through bureaucratic hoops. My settlement was above and beyond my expectation and I am so grateful that I had such an ally in Rachel Alters.

Why would you recommend Attorneys Dell & Schaefer?
I would recommend Rachel Alters because she knows how to fight for you! Metlife is too big, too powerful, too intimidating to take on alone. I also LOVED how professional, patient, and caring the office was. All of my emails were answered within 24 hours, usually sooner. Every question I had, even if it was the same question multiple times a week, was answered with kindness, understanding, and full disclosure. I always felt like I knew EXACTLY what was going on with my case.

What could we do to improve?
Maybe offer help on settlement options and taxes.

ShaRhonda D.

Attorney Rachel AltersAttorney Rachel Alters worked on this case

Just when I thought all hope of collecting on my LTD policy was over I came in contact with with Ms. Alters. She worked to get me a settlement that previous lawyers where unable to achieve. Ms. Alters and her staff exhibited professionalism and great knowledge of the law. I truly appreciate Ms. Alters & the staff at Dell & Schaefer!

Why would you recommend Attorneys Dell & Schaefer?
The staff represented me and work diligently until I was truly satisfied.

What could we do to improve?
Nothing.

Esha P.

Attorney Cesar GavidiaAttorney Cesar Gavidia worked on this case

As an attorney who found herself in the shoes of a litigant against an insurer on a disability policy, I found Cesar Gavidia and his assistant Michal, wonderful. I was distraught with grief over losing a child. Proceeds from my disability policy were keeping my practice afloat until the insurer turned on me and not only terminated my benefits but was demanding tens of thousands of money back. It was a terrible time for me and my family (losing our child is still devastatingly difficult). Once Cesar took my case, I was able to let him take care of the battle with the insurer so that I could focus on other issues: my grieving, my family, and trying to stay in practice. My family and I are grateful for his representation.

Why would you recommend Attorneys Dell & Schaefer?
I would recommend Cesar Gavidia because he is bright, caring, informed, and knowledgeable. He and his staff are always professional and caring. I do not hesitate in recommending him. You will be in good hands and lucky to have him take your case.

Jill L.

Attorney Alex PalamaraAttorney Alex Palamara worked on this case

The process seemed to go very smoothly. The Attorney took care of everything. I just had to sit back and wait. I had to rely solely on the Attorney and he took care of everything.

Would you recommend Attorneys Dell & Schaefer?
Yes I would.

Teresa P.

Mr Dell and paralegal Merlin Bryan are an excellent team. It was a pleasure to have them working for me under what was a very stressful personal situation. They kept me fully informed. I was completely confident that they were looking out for my best interests at all times. They were responsive to all my inquiries at all times. The fact that they achieved an excellent result is an added plus.

Why would you recommend Attorneys Dell & Schaefer?
I would absolutely recommend Steven Dell without hesitation.

Ed T.

Attorney Stephen JessupAttorney Stephen Jessup worked on this case

I was on disability with a major insurance company for five years without any problems, upon a field rep’s visit to my home, I let him know that I was planning to try to go back to work. I did try to go back to work but with my severe sleep apnea and depression and several medications that made me very tired, the work day became impossible, when I let the case manager know that I couldn’t work without getting very tired and having to take a nap after a few hours on the job, he told me that the claim would be reexamined. I waited 9 months without any monthly benefit benefits being paid to me, the company gave me several excuses and I was in a real pickle, I researched disability attorney’s since I was in the insurance business and was told that the very best in the business for representation of my issues was a firm called Dell & Schaefer. I reached out to the firm and was put in touch with an attorney named Steve Jessup, from that point forward, my problems seemed to fall off my shoulders and into the firms hands, I can’t explain in words what this firm did for me and my family. Steve Jessup & Gregory Dell began working on my case immediately and I felt confident with every action they took. The insurance company as most wanted to settle my case for pennies on the dollar, but with the skill of the two attorneys, I was able to settle my case for a once in a lifetime lump sum payment from the disability insurance company that will take care of me and my family for life. All I can say is that these guys were like a machine grinding away in the trenches agains the insurance companies attorneys and getting me a great settlement. I would highly recommend this firm for anyone who felt like I did up against bad odds with a large insurance company and no where to turn to. RGK Atlanta Ga

Why would you recommend Attorneys Dell & Schaefer?
The best experience I have ever had with any attorneys…

Ron K.

Attorneys Dell & Schaefer: Thank you for the opportunity to help you collect the disability benefits that you were entitled to. It makes us feel great they were able to help you secure your financial future and make the insurance company pay their contractual obligation.

Attorney Rachel AltersAttorney Rachel Alters worked on this case

Being disabled is difficult on many levels so the importance – and peace of mind – that comes with having advocates and advisers who not only provide legal expertise and assistance but also genuine care and support is quite literally invaluable. Having attorney Rachel Alters and her paralegal Anneli DeCardenas to help deal with complicated insurance issues has been a true blessing that has made this unfortunate period of my life so, so much easier. They are not only experienced, talented and incredibly responsive professionals but they have always made me feel like a person who matters and not just a client to be dealt with as part of a daily to-do check list. I’m not someone who usually provides references but I really can’t say enough to express just how wonderful these two incredible women are or how grateful I am that they are on my side.

.

Attorney Cesar GavidiaAttorney Cesar Gavidia worked on this case

My experience with Dell & Schaefer has and continues to be, outstanding. First, I would personally like to thank Cesar for his experience and expertise in handling my case in addition to his wonderful “legal – eagle” assistant Michal. All communication was handled as though he was across the table from me as he was consistently available whenever I needed him to explain the process and steps regarding the awarding of my LTD benefits that were denied after my in-house appeal. He was ON MY SIDE the entire time and believed in my case from the beginning and fought for it. I am extremely happy and satisfied with the outcome and if it weren’t for him and his team’s efforts, persistence and preservation, I would have given up. Please do not engage in a LTD denial alone without contacting this firm. They will not sugarcoat anything and they are honest and their integrity is impeccable. You are not alone. They are here for you and I am so glad I made the phone call. Again my deepest thanks to Cesar. You and the Dell & Schaefer team have unlocked the bars of cage I thought I was in.

Why would you recommend Attorneys Dell & Schaefer?
They are the BEST AT WHAT THEY DO AND THE MOST KNOWLEDGEABLE OF THE LTD LAWS AND REGULATIONS. THEY KNOW WHAT IT TAKES TO CONQUER THE GIANTS. AS THEY SAY – “WHATEVER IT TAKES”!

What could we do to improve?
NOTHING

O. Lee

Attorney Stephen JessupAttorney Stephen Jessup worked on this case

My experience could not have been better. I was instantly made to feel and to know that my best interest was important, that I would be informed of all development in the process and that I retained the final decision which was important. My case was favorable, quite frankly it went better than what I had expected. I am Grateful.

Why would you recommend Attorneys Dell & Schaefer?
Because I am very confident that if this firm take on a case, that the odds of an successful outcome for the client will be highly likely. The Attorney(s) are very professional and truly care about helping those of us that are in need of help.

What could we do to improve?
I have only words of wisdom to offer. Continue to embrace your passion, Acknowledge the gift and see the Grace.

Wade S.

Attorney Rachel AltersAttorney Rachel Alters worked on this case

Desperarate & feeling like I was on a raft floating farther… out to sea. By the time I was diagnosed (It was close to a Year) with Fibromyalgia. I was in so much pain “ALL” over my body,feeling desperate for relief of my pain and the feeling of foggy headed (Foggy headed is one of the conditions of Fibro). I wasn’t getting better instead my pain was getting worse. I was thinking about my career that I worked so hard to get where I was. I more than missed and loved my career. My husband used to say that I loved my career more than him (So wasn’t true) but, I would do things like cancel a trip (40th Birthday Trip) in order to get the job done at work/make it happen (New Home R/E Sales). My career was a “very” physical and also required to be mentally sharp at all times. What I thought at the beggining of feeling ill was going to be out from work for maybe a few days to a week, didn’t happen. Then I got to the point of being out from work for a year and realizing this was going to be a challenging and long road.In dealing with the short/Long Term disability company was getting to the point I couldn’t handle it. So…I got on the computer when I had short breaks from being foggy minded (Took weeks of searching). So the search for someone/company who could take the challenge to keep up with the demands of paper work from the disability company with my short/Long term disabilty company and who was successfull at fighting this kind of case and with my medical diagnoses of Fibromyalgia (I had been denied after the first few months of short term disability). I found Dell & Schaefer Law Firm who had a succcessfull out come with not only the disability company that I had but, also against working with a Fibromyalgia case. I am blessed to have come accross Dell & Schaefer and then I was belessed to have/be working with Rachel Alters ! I found it was/hasn’t been easy in any way to deal with a case of Fibromyalgia but, I am so more than happy I have/am working with Dell Shaefer “Rachel Alter”. If I was up to it (Not with Fibro) I would be dancing all night long celebrating(I loved to dance all the time before Fibro) ! The many….appeals, time and all the hard work it took, my/our case has been over turned !!!! I was caught off guard when I received the call from Rachel Alter ! When I answered it I was thinking we were needing more documentation or another specialists to state where I am with my illness but, I got the best news in years and I just started crying out of control with tears of happiness ! Tears of happiness have not been a part of my life in many years. Yea !!!!!! FYI….This was a challenge for me to write due to not being able to sit or type due to my pain of Fibromyalgia but, so worth sharing my experiece with choosing Dell & Schaefer “Rachel Alter & Team” ! Again….I am so blessed to have contacted Dell & Schaefer !!! Thank You Dell & Schaefer “Rachel Alter & Team”…… :-)

Why would you recommend Attorneys Dell & Schaefer?
I would recomend Dell & Schaefer “Rachel Alters my Atty” for many reasons….Top reason is Dell & Schafer is the Best to work with & especially when you are not able to get a positive out come of winning a more than great challenge (I did try to handle it on my own with just getting denied over & over again and dealing with the disappointments and frustrations of losing each time trying so hard to get a winning out come). All the communication between Rachel and her team was always a positive look at pushing forward and gave me always the confidence in Rachel and her team. It is a great thing when you know they are not going to stop at a denial. The challenge of a denial to come out with a Winning case !

Leza A.

Attorney Rachel AltersAttorney Rachel Alters worked on this case

I contacted Dell & Schaefer after a second denial by my disability insurance company. Initially, I approached the insurance company by myself and my case was denied. I then hired a lawyer who had convinced me that I have a good chance of winning but that she was willing to take my case only on an hourly basis. I felt that I had no choice and I took the chance. Not only that my second appeal was denied (again!) but also I ended up paying double the price that I was offered in the quotation while I received a very poor service from that lawyer. At this point I was about to give up. What gave me the hope and the power to proceed forward to another appeal was a phone call from Rachel Alters who contacted me immediately after I have filled an online form requesting a free consultation with Dell & Schaefer attorney. It turned out to be a very good decision!!! In relatively short time, I finally received my benefits for my disabling condition. Benefits that I was about to give up. Not only that Rachel and her paralegal, Danielle turned out to be super professional, practical and dedicated, they also did everything in a very pleasant way and invested any needed time and effort in responding my questions or any related issue of my case.

My experience with Dell & Schaefer was beyond expectation. I would not hesitate to recommend this firm as they are highly knowledgeable on the law and are very professional. I wish I would have found Dell & Schaefer sooner than I did.

Rev D.

Attorney Stephen JessupAttorney Stephen Jessup worked on this case

My experience was great. My attorney treated me with respect, kept me informed, and acted in my best interest.

Why would you recommend Attorneys Dell & Schaefer?
They are experts in what they do, professional and respectful.

What could we do to improve?
Nothing.

Katherine K.

Attorney Stephen JessupAttorney Stephen Jessup worked on this case

My experience of working with this firm was incredible! I can’t begin to tell you how easy it is to talk with these guys. I personally had Stephen Jessup assigned to my case. Stephen explains everything very well. He reviewed my case. He explained my options. Absolutely no pressure one way or the other from Stephen. I felt Stephen cared for me, my situation and worked through my case in the same manner. He answered all calls and my emails every time and unbelievably quick! Also, the secretaries are nice and wonderful. I felt that I was “in the loop” the entire process.

My case was a LTD with Cigna. I was on STD and then LTD for two years. All I can say is that I was very happy and grateful on the process and my outcome. Stephen is a great negotiator and can make things happen and DID!!!

Why would you recommend Attorneys Dell & Schaefer?
I would recommend this firm to anyone who needs great help. I worked in a District Attorney’s Office as a Criminal Investigator for most of my law enforcement career. I worked around attorneys on a daily basis (mostly criminal cases). I can tell you that there’s no one who didn’t trust and have reserves more towards Attorneys than I did. BUT, these guys are super honest, caring, hard working, ethical and stride hard to help you with the utmost Integrity. I wouldn’t want anyone else other than these guys!

What could we do to improve?
I can’t think of anything on what you guys could improve on. I love the videos on your website. It helped me a great deal. Matter of fact, I made my decision on calling you guys based off the videos.

Ron G.

Attorney Rachel AltersAttorney Rachel Alters worked on this case

I had a very positive experience working with Dell & Schaefer. While attempting to handle it on my own, my long-term-disability claim had been denied two previous times. With Attorney Alter’s help, I was able to obtain a settlement I never would have been able to get without her assistance.

Why would you recommend Attorneys Dell & Schaefer?
The service I received was prompt, professional, and thorough.

Christine C.

Attorney Alex PalamaraAttorney Alex Palamara worked on this case

Alex Palamara with Dell & Schaefer, is an OUTSTANDING disability lawyer that you can TRUST without question. My entire experience with Alex Palamara of Dell & Schaefer was professional consulting at its best. With Dell & Schaefer you do NOT need to leave your home (I am in a wheel chair, travel is difficult) and you can have the best-of-the-best, on your side which is crucial while engaged with gorillas of industry like Cigna. My experience with Alex was all-digital; we communicated through email and telephone from start-to-finish. Prior to securing representation from Alex, I was a mental “wreck” with anxiety constantly pondering “what-to-do…”. A never ending quandary. After receiving FREE initial consultation, I quickly understood it was a “no-brainer” to have Alex represent me, I secured Dell & Schaefer. My stress levels were reduced immediately and significantly. Alex became my single-point of contact, Dell & Schaefer managed everything for me. I am still amazed at how smooth the entire process was handled WITHOUT ever leaving the comfort of my home.

Why would you recommend Attorneys Dell & Schaefer?
In retrospect, I would recommend Attorneys at Dell & Schaefer for many reasons. The most obvious: you can trust them and they are well respected due to deep knowledge of disability insurance settlement experience. They know what you do not. You will not be pressured one way or the other, all potential options will be presented and explained, then, you decide.

What could we do to improve?
In my case, no improvement is necessary. My experience with Alex was beyond expectation.

Thomas D.