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Reviews From Our Clients



We are committed to providing the highest level of legal representation and treating our clients in the same manner that we would want to be treated if it was our own case. For privacy purposes the full name of each person listed below has not been disclosed.

The ethic rules regulating attorneys require us to state that you should not create any unjustified expectations based upon the information listed below. Upon request we can provide you with the name of numerous past clients in order to discuss their experience of working with our firm.


Attorney Gregory DellAttorney Gregory Dell worked on this case

I wanted to personally express my thanks for your strong, successful, and compassionate protection. We rest easy at night because of all you do to ensure that My husband receives his benefits and can live a life of dignity on a daily basis.

God Bless,

Jasmine G.

Steve Dell helped me navigate and make sense of the disability insurance world. With his help, I was able to submit a clean claim so that the insurance company approved my disability without any delay. Dell & Schafer was the second law firm I had enlisted for help with my claim. I wish I would have talked to them first. I am still a relatively young man (56) and this policy will make it possible for my family and I to have some degree of stability going forward. Thank you Steve for you counsel and guidance.

Why would you recommend Attorneys Dell & Schaefer?
Disability is all they do. They won’t take the case if they do not think there is merit in your claim.

What could we do to improve?
Nobody is perfect, but I have no suggestions for improvement.

Bill B.

Attorney Stephen JessupAttorney Stephen Jessup worked on this case

I found the practice through the helpful videos online. Once I contacted Steven I was treated with respect and concern for my issue. I was able to contact the office whenever I had questions and always received courteous and helpful service. The staff shared in my excitement and success in the outcome of my case.

Why would you recommend Attorneys Dell & Schaefer?
They are very knowledgable about insurance companies and medical conditions. I was pleasantly surprised at their efficiency.

Julie A.

Attorney Victor PeñaAttorney Victor Peña worked on this case

Dearborne National stopped my disability claiming that I could be working in some capacity after a few years. During those years they consistently mentally abused me. Upon hiring Dell @ Schaefer to represent me in appealing Dearborne’s decision to cut off my disability Victor Pena immediately stopped any contact from Dearborne to me. Because Dearborne had one particular employee that had psychologically been abusing me over several years this alone was worth every penny of Dell & Schaefer’s (D&S) fee. Dearborne tried every dirty trick in the book but ended up giving in before my case went to court because even though they hired four doctors to try to get one who would testify against my doctors they failed. Victor Pena with D&S had done his job and had all the evidence needed to back up my assertions of physical disability. I hate being disabled, there’s no way I’d voluntarily give up my career. I thank Dell & Schaefer though for setting this wrong by Dearborne National to a right. If I could have given up the money in advance to not go through the psychological abuse by the person at Dearborne and hired an attorney straight away I would have. My sanity is worth it. These insurance companies only care about money. All though D&S can’t operate without collecting payment I always felt listened to and cared about. Every questioned was answered during all phases of my lawsuit quickly and completely. I’ve had payment questions afterward and those are also.

Why would you recommend Attorneys Dell & Schaefer?
Positively!

Dr. Sharon K.

Attorney Victor PeñaAttorney Victor Peña worked on this case

I was approved for LTD benefits through my group insurance carrier, but to later have my LTD benefits terminated by them as well. I felt totally defeated and devastated. My case at times, with the going back-and-forth with the insurance company was challenging to say the least, intimidating, extremely exhausting to the point there were many times I wanted to give up. My family and I determined that I needed an attorney who understood the complexity of my case, my medical condition and the various LTD and ERISA rights/laws. My family and I reached out to Dell & Schaefer to help assist me with my case, I spoke with Mr. Pena about my case for an hour, he was very compassionate towards my family and I. Mr. Pena handled my case with the insurance company with a relentless and dogged determination. He thoroughly walked me through and explained the legal process and my options at each stage.

Mr. Pena worked very hard on my case throughout the entire process, he took time to research and clearly understand my condition and reassure me and believed we had a chance to win my case from the start. If there were any potential roadblocks he notified me immediately. He kept my family and I up-to-date about my case, he called often to reassure me and/or check on how I was doing and to answer any questions I may have had. Mr. Pena was very prompt in returning calls and emails and sharing all correspondence with me from the Insurance Company from start-to-resolution.

Mr. Pena professionalism, research and attention to detail was greatly appreciated. His perseverance and diligence was impressive. In addition, to Mr. Pena own impeccable skills, his legal staff, specifically Vanessa Arriaga, was very thorough, reliable and driven to help me in every way possible. Ms. Arriaga provided outstanding dedication to my case, she provided me with prompt information in a timely manner, explained knew information to me if Mr. Pena wasn’t available, as well as if I called with additional information or questions she was patient, knowledgeable and provided personal attention and compassion.

Mr. Pena demonstrates all the right traits a client looks for in an attorney, respect, honesty, hard work and integrity! Thank you Mr. Pena for your helping me win my case and assisting me in the next chapter as a client.

Why would you recommend Attorneys Dell & Schaefer?
Attorney Victor Pena knows how to win your case. Mr. Pena is not only very-well skilled and knowledgeable about the LTD Insurance Industry and various laws associated with it, he is thorough, supportive, honest and has exceptional commitment and dedication to his clients and the law governing their rights and compensation. I’m very appreciative to Mr. Pena and his staff, the knowledge they have of the Insurance Industry and their caring attitude is second to none!

What could we do to improve?
The exceptional character, tenacity and knowledge that Mr. Pena has, have made my experience very positive. Continue with exceptional attorneys such as him believing in the client and working hard for the best positive outcome in fighting for resolve (i.e. rights, benefits, compensation, care) in all disable American lives.

R.L.

Attorney Victor PeñaAttorney Victor Peña worked on this case

Victor Pena was a great attorney, very professional and fully committed with helping you on your behalf. He worked hard in a very complex disability law system. You can not fight without a good attorney. These corporations are great in protecting themselves with lawyers and insurance after they cause harm too you. So be smart and fight back with a good attorney from Dell and Schaefer. Do not let someone hurt you and get away with it without trying to fight for what you deserve. I just want to say thank you to Victor Pena and Dell and Scaefer for all you did for me.

Why would you recommend Attorneys Dell & Schaefer?
Because they know the law system and how it works. You can not fight for your rights and injury against other attorneys without your attorney. Plus you need an attorney who knows the disability rules and regulations and how to pursue your rights.

What could we do to improve?
Dell and Schaefer does not need improvement. It is our system that needs improvement workers should not be harmed on the job and left to fend for themselves. I have seen nurses get harmed and exposed to dieases and not have insurance coveage for illness and dieases they were exposed to. In this great land of America our workers and veterans should not have fight or pay or not be treated for the injuries they received working or fighting for this country.

Michael M.

Attorney Gregory DellAttorney Gregory Dell worked on this case

I have been very pleased with the services provided by Gregory Dell. His firm has always been reliable, courteous and professional. I am so relieved that he deals with my LTD provider and I have the peace of mind that is he working with my best interests in mind. Highly recommend Gregory Dell.

Erin P.

Attorney Stephen JessupAttorney Stephen Jessup worked on this case

This was the second time my LTD provider (Prudential) terminated my coverage. Steve got my coverage back the first time the provider terminated it. I contacted Steve and Danielle immediately when I was notified of the second termination.

Even though the LTD provider was to use Dell and Schaefer as a conduit of communication to me, they superseded this agreement and communicated this fact directly to me. Steve and Danielle began gathering the supposed facts behind the termination and saw they were bogus. My case file was sent to an independent physician in a different state who simply read documents to determine that my symptoms were falsified and upheld the termination. Steve contacted the provider and drew exception to that entire process.

Since I am not an attorney I can’t begin to imagine the legal wrangling that took place to contradict that opinion. An actual “hands on” IME was scheduled by the LTD provider to see if it would concur with the other physicians findings. The findings of the “hands on” physical examination disagreed in nearly every way with the report delivered by the physician that simply read a report and didn’t lay a hand on me.

As a result of the dedication of Steve and Danielle my LTD was reinstated this month, along with all the back benefits dating back to the date of termination in June of 2015. Steve and Danielle went, in my opinion, above and beyond the call of duty to see that I got back what was rightfully mine. They have my eternal admiration and respect!

Why would you recommend Attorneys Dell & Schaefer?
Dell & Schaefer is a no nonsense firm. They will move heaven and earth to get you what you deserve. If you are looking for representation, look no further than Dell & Schaefer.

What could we do to improve?
Keep doing what you are doing! Your open communication with your clients and the bull dog like determination is the key to your success.

Randy K.

Attorney Alex PalamaraAttorney Alex Palamara worked on this case

Mr. Palamara was great! He fought for the best settlement I could hope for. Even when I thought about giving up to the big insurance company, he told me not to quit. I am truly grateful to him and also to his assistant Venessa Arriga. Thanks Again.

Why would you recommend Attorneys Dell & Schaefer?
Most definitely!

What could we do to improve?
Nothing.

Mark M.

Attorney Alex PalamaraAttorney Alex Palamara worked on this case

Painless. Everything was handled at Dell & Schaefer’s end. Alex was an absolute pleasure to work with. I always felt like I was just as important as any other client. Never felt like I was being brushed aside like some lawyers make you feel. Everything was handled in a timely manner with better than expected results. I VERY MUCH recommend to anyone in need of legal representation.

Why would you recommend Attorneys Dell & Schaefer?
Great representation and handled everything without needing my presence in their office.

What could we do to improve?
I can’t think of any improvements.

Gordon G.

Attorney Gregory DellAttorney Gregory Dell worked on this case

After dealing with my LTD carrier for 8+ years, I’ve come to realize that the reason I’m still receiving benefits is due to the work of Greg Dell and the whole team at Dell & Schaefer. Greg knows the industry inside and out and has always offered timely and dependable advice.

John P.

Attorney Alex PalamaraAttorney Alex Palamara worked on this case

Working with Alex was a pleasure, before coming to Dell & Schaefer I had been thru 3 different firms before. The other firms never returned calls and did not keep me informed. When I finally found Dell & Schaefer namely Alex he took on my case with a week to answer an appeal, at first he was hesitive but took on my case and always kept me informed and up to date of how we were progressing. After some time we actually finally came to a settlement which as it seemed was never in sight before.

Why would you recommend Attorneys Dell & Schaefer?
They work for the patient and understand disability.

What could we do to improve?
Nothing that I see.

Michael C.

Attorney Alex PalamaraAttorney Alex Palamara worked on this case

At first I wanted a local lawyer that I could talk to in person, however, I could not find one in my own state that would take an ERISA disability case. Once I contacted Dell & Schaefer and talked to my assigned lawyer (Alex) my fears went away. Alex was very attentive to the things that I told him and quickly returned all my e-mails and/or phone calls. He set my mind at ease and worked very hard on my case to ensure a favorable settlement. He provided me with the right advice to settle outside of the courtroom when I was overly aggressive in my approach. He was also able to obtain a favorable settlement for me when I was sure it would not be possible when I started down this path. One of the important factors for my taking this approach was I didn’t have to pay anything to Dell & Schaefer unless they won my case and they allowed me to decide what I was willing to accept in the end.

Why would you recommend Attorneys Dell & Schaefer?
They get results, but they also listen to the clients requests and concerns.

Robert M.

Attorney Rachel AltersAttorney Rachel Alters worked on this case

Very responsive to my questions and needs, honest and straight-forward about possible scenarios and outcomes, and ultimately won my case! Very happy with Rachael and Dell & Schaefer.

Why would you recommend Attorneys Dell & Schaefer?
All the reasons above. Very knowledgeable and experienced with my particular insurance company and their tactics.

Timothy G.

I believe Alex Palamara is a real life hero. He’s the kind of human that sticks up for the “little guy”. All too often in our society we might think of dentist and attorneys in a negative light. However, when one finds themselves in a terrible place, you pray for help, thankfully, I found Alex!

Why would you recommend Attorneys Dell & Schaefer?
I would absolutely recommend Attorneys Dell & Schaefer. Everyone at Dell & Schaefer treated me with the utmost respect and dignity. They understood my situation and worked endlessly to create a positive outcome.

What could we do to improve?
I realize there is always room for improvement but in this instance, I fail to recall anything about this experience (besides not having the battle in the first place) that I would change in regards to my representation.

Amy T.

Attorney Jay SymondsAttorney Jay Symonds worked on this case

I had a great experience, they worked very hard for me and kept me informed on everything going on with my case.

Why would you recommend Attorneys Dell & Schaefer?
Yes, I would highly recommend them.

What could we do to improve?
Nothing, you do a good job.

Jamal W.

Attorney Alex PalamaraAttorney Alex Palamara worked on this case

My experience of working with Dell & Schaefer was very positive. After working with another attorney who I did not feel worked as hard as he could have in my behalf, I found this firm to be everything they said they would be. My questions were answered all the way through the process, and my input was respected.

Cheryl D.

Attorney Alex PalamaraAttorney Alex Palamara worked on this case

I came to Dell & Schaefer utterly defeated by my private disability insurance carrier. I was devastated that they were denying all responsibility in my long term benefits despite having paid into their horrible program for almost 20years. When I talked with Alex, all of a sudden I had hope of not only closure but of compassion for my situation. He explained everything to me. Held my hand when I needed hand holding and he and his assistants provided me with information anytime I asked. Should I ever need assistance again I would not hesitate to contact Alex or recommend him. This law firm and Alex was definitely a beacon in what has continued to be a horrible time in my life.

Why would you recommend Attorneys Dell & Schaefer?
They are compassionate, on top of your case and thoroughly explain everything that is happening and why. They definitely earn their fees and do not “nickel and dime” every time you ask a question. They are personable and everyone from the attorneys to the support staff all up and down the “line” are all the same. Everyone I dealt with were all equally professional and compassionate and that is not an easy balancing act.

What could we do to improve?
I do not know. My experience was very positive and I do not have anyway of complaining with Alex or Dell & Schaefer. My private disability company was horrific, but in hiring you to represent me, this experience ended in a much more positive way than it started. When you are disabled and in my case suddenly so, you’re made to feel less than as a person. Or as a hypochondriac. You find yourself constantly trying to defend why you aren’t a drudge on society and why you’re not just looking for a handout because you “can’t deal” with life. In dealing with Alex and Dell & Schaefer, for the first time I felt as if I didn’t have to justify the fact that yes, my body is sick, yes I worked damn hard for being able to pay into a long term disability insurance crappy as it may be, and yes it’s ok to receive the payout without being made to feel like scum. I am truly grateful for the outcome of my case and for Alex and his team.

Vanessa T.

Attorney Alex PalamaraAttorney Alex Palamara worked on this case

Mr. Palamara was very professional and without his help I wouldn’t have gotten anywhere. The disability insurance company refused to pay me anything and Mr. Palamara got me a settlement.

Why would you recommend Attorneys Dell & Schaefer?
The know their business and are very professional.

Teresa P.

I was given the complete run a round with my Insurance Company on my LTD. I called Dell and Schaffer and spoke with Steven Dell and after an hour long conversation, he advised me that he would handle my case. In six weeks in his hands, my case was approved and my Long Term Disablity claim was approved. The Insurance Company still tried to make my life a living hell but, with Steven Dell, they backed off. Great Firm and I thank them for their help.

Alan Jay R.

Attorney Rachel AltersAttorney Rachel Alters worked on this case

To describe my experience with Dell and Schaefer is pretty simple, I had no hope of getting any settlement from my LTD company and have been sorely miss treated. When I reached out to Dell and Schaefer I truly expected to get nothing. After several long conversations and rants with Rachel Alters, I slowly raised hope for some kind of relief. Without Rachel and her team I am convinced I would’ve received nothing from the insurance company. Rachel and her team got to know my case better than my doctors even did. I never experienced this kind of care and compassion from a legal team before. I am pleased and thrilled to recommend Dell and Schaefer, do not give up, do not despair, they will win in the end. Thank you for your support and especially the settlement.

Why would you recommend Attorneys Dell & Schaefer?
Professional care and knowledge of how LTD insurance companies work and the necessary steps to be successful against these very large corporations.

Michael M.

Attorney Alex PalamaraAttorney Alex Palamara worked on this case

I contacted Dell & Schaefer and was referred to Alex Palamara. I sent him the information that I had. The next day I got a phone call from Alex and was told I had a good possibility that of collecting on my policy. I was kept up to speed on the whole process. I really did not think I was going to collect a thing (the insurance co. does a good job of convincing you to give up). What was I going to do… make the ins. co. mad because I didn’t believe them? Alex kept in contact with me and when the offer came in, I signed and a check was issued shortly.

Why would you recommend Attorneys Dell & Schaefer?
I would definitely recommend Dell & Schaefer because they were prompt, explained my options without making me feel stupid. I felt they knew and responded to my needs.

Alan F.

Attorney Rachel AltersAttorney Rachel Alters worked on this case

When I became disabled I filed a claim with my insurance company and they denied my disability payments. After failed attempts to resolve it myself I finally reached out to Dell & Schaefer. They were able to get me a settlement. I know I would never have won my case because I didn’t have enough evidence from my doctors due to losing my insurance and not going to the doctor much. But Rachel was able to get me a settlement. Not only that, but she got me double what the insurance company originally offered. I would describe my experience working with them as pleasurable and professional. You just can’t go wrong with this firm!

Why would you recommend Attorneys Dell & Schaefer?
I would recommend them to anyone needing their disability payments because they have a stellar reputation and a high degree of professionalism.

What could we do to improve?
Not anything that I can think of!

Lisa P.

Attorney Stephen JessupAttorney Stephen Jessup worked on this case

Working with Stephen Jessup and Vanessa Arriaga has been a joy! They have been tireless in their work and have made Sunlife overturn their decision. Every call or email has been promptly addressed and they have been incredibly available even around holidays! Always courteous and professional communication is greatly appreciated. After communications with Steve I feel very protected and sure that all will work out well. They have even made anything needed from me as easy as possible! I have and will continue to recommend this law firm and S. Jessup in particular!

Why would you recommend Attorneys Dell & Schaefer?
Reliability, professionalism, successful results, communication throughout.

What could we do to improve?
Short of cloning Jessup & Arriaga I can’t think of a thing.

Martha B.

Attorney Cesar GavidiaAttorney Cesar Gavidia worked on this case

You work with many people throughout your life, but few people touch your life in such a positive way beyond the settlement. We truly felt that Cesar cares about the people Dell & Schaefer serves. We may not cross paths again but we will always pray that the work you do continues to be successful on many levels. It is obvious that you also take your work to heart and we choose the right person to be our attorney.

Best regards, Mr. & Mrs. S

Attorney Rachel AltersAttorney Rachel Alters worked on this case

I am a 61 year old Senior Business Analyst. I had been working at a health insurance company for approximately 11 years when I became disabled and have had numerous, bulging disks, Nerves that were severely impinged, and active Arthritis and degenerative disk disease throughout my spine. I underwent back surgery for L1 thru L5 infusion which included insertion of 2 titanium rods and 6 pins. I continue to undergo physical therapy 3 xs per week. Not to mention the surgery left me worse than before the surgery considered a FAILED BACK SURGERY. I’m unable to sit or stand for more than 2 hours with getting up. I am unable to walk for more than 1 city block. I also have many other medical conditions. After collecting LTD from Lincoln Financial for about 3 years, the harassment began. They decided that I was no longer disabled. In short they felt I was capable of returning back to the work force. (Social Security Disability deemed me permanently disabled)

After fighting with Lincoln and exhausting my appeals I decided to research and hire an attorney. I selected Dell and Schaeffer based on their website, case success statistics, and the speed at which they returned my calls and emails.

Let me tell you, my experience in working with Rachel Alters and her assistant Michal Mizrahi is nothing short of outstanding. They responded quickly to phone calls and emails and were mindful of my concerns and information needs. Talking with the both of them made me feel confident and assured they were doing the best for me. I cannot say enough good things about Michal. She anticipated my needs and was proactive in keeping me informed as my case progressed. What a TEAM they make. Any time I reached out with questions or concerns they were very responsive and always left me feeling satisfied that I had the best in my corner. Rachel is an angel. She is so down to earth compassionate, professional and trustworthy attorney. Rachel was there to guide me from the start and helped me get through this stressful and lengthy process.

While attempting to handle it on my own, my long-term-disability claim had been denied two previous times. With the help of Rachel Alters and her team, I was able to obtain a settlement I never would have been able to get without their assistance. Rachel and her team far exceeded my expectations in every capacity. She was focused, clear, responsive, efficient and above all exceedingly knowledgeable.

Why would you recommend Attorneys Dell & Schaefer?
I would highly recommend her to anyone having disability issues. I truly feel that I could not have been better represented.

What could we do to improve?
Nothing.

Celestine D.

Attorney Cesar GavidiaAttorney Cesar Gavidia worked on this case

I consulted with Attorney Cesar Gavidia when my disability insurance benefits were cancelled after 4 and a half years, even though my doctor said that there was no change in my condition and did not recommend that I return to work. He accepted my case and was able to obtain a good settlement in a timely manner.

Why would you recommend Attorneys Dell & Schaefer?
I highly recommend Attorneys Dell & Schaefer because they get the job done. Attorney Cesar Gavidia and his legal assistant were always there to answer any questions I had. They gave me hope when I was feeling hopeless. During the times when I was feeling anxious, they consoled me and helped me to be patient.

What could we do to improve?
Just keep on doing what you do best, helping people like me.

Kathy C.

Attorney Cesar GavidiaAttorney Cesar Gavidia worked on this case

My husband had paid for private disability insurance from the first year he worked. 30 some years later he filed a claim, it was denied. Together we submitted the claim 3 times, all times denied. We had no income and were rapidly using up any small savings we had. I searched on the internet, specifically looking for success with my husbands disability provider and found this firm. Within 2 months we had disability payments and when, yet again, the company stopped them after a year with no warning, this firm kept going. We could always call or email and get answers. Everything was explained to us and if there were options, we were given them. It has been a long process but we have a settlement and our lives can move forward. We are grateful for the help we were given by this firm and we recommend them highly.

Would you recommend Attorneys Dell & Schaefer?
Definitely.

What could we do to improve?
Nothing that I can think of.

Rose L.

My experience with Mr. Dell and all of the staff working at the practice has been an excellent experience. Planning to make a claim for disability with a private insurance company can be very intimidating for the average person. Mr. Dell is professional and sharp, just what I was looking for in an attorney to represent my case. He walked me through every step and helped me make the best application for benefits. There were absolutely no surprises while applying for my benefits as we were both well prepared for any questions that could arise during the process. Mr. Dell was able to work with me and my physicians to make sure the application was thorough and complete. No mistakes were made along the way and my benefits were approved without any problems whatsoever. I will truly be grateful for Mr. Dell for the rest of my life.

Why would you recommend Attorneys Dell & Schaefer?
Preparing a disability claim is difficult and filled with many pitfalls that can be avoided with the proper preparation and guidance. This firm is excellent and experienced with all aspects of disability claims. I was very impressed that it was so easy to make this scary situation a lot better because I knew that Mr. Dell is so experienced.

Anthony M.

Attorney Victor PeñaAttorney Victor Peña worked on this case

In desperation after dealing with the insurance company by myself for a bit I called and Mr. Pena listened to me then took the case. He kept me well informed as to what the law allows and what was being done. It took a bit of time but finally he got me what he could, fighting for my rights tooth and nail against a corrupt system that is in need of repair. He was always professional even when I was emotional, exultant attorney highly recommend if insurance company is running you around.

Why would you recommend Attorneys Dell & Schaefer?
They will fight for you.

What could we do to improve?
Nothing. Awesome job.

Richard B.