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  • Attorneys Dell & Schaefer Client Testimonials

We are committed to providing the highest level of legal representation and treating our clients in the same manner that we would want to be treated if it was our own case. For privacy purposes the full name of each person listed below has not been disclosed.

The ethic rules regulating attorneys require us to state that you should not create any unjustified expectations based upon the information listed below. Upon request we can provide you with the name of numerous past clients in order to discuss their experience of working with our firm.


Attorney Cesar GavidiaAttorney Cesar Gavidia worked on this case

I contacted the law firm of Dell & Schaefer just to check and see if there was a possibility to settle my claim with UNUM and get a lump sum buyout. BEST decision I have ever made! Cesar called me within 24 hours of me sending a email and he discussed my claim in detail with me. Let me tell you, he not only discussed my claim detail but discussed my future plans and diagnosis, he wanted to make sure the settlement was the right option for my case. We decided to move forward with an offer to Unum for the buyout and within three weeks we had an offer. The offer that Cesar negotiated was not only fair but much more than I expected. And the best thing of all, I no longer have to deal with those monthly phone calls and interviews and having someone harass my doctors. I do not want to forget Mr. Gavidia’s assistant, Anneli Decardenas. She kept me up to date on every aspect of the case, no I did not have to call to get information, Anneli kept me informed. If I did send in a request for information I received a prompt response. Best law firm I have ever had the pleasure to have represent me. Last but not least, I did crunch the numbers and accessed my long term payments against the settlement offer, I can tell you my outcome was very fair.

Why would you recommend Attorneys Dell & Schaefer?
If you are on long term disability, you need to hire this law firm. Hands down their the best.

What could we do to improve?
Do not change a thing.

Tracy W.

Attorney Alex PalamaraAttorney Alex Palamara worked on this case

I was pleased with the effort and professionalism of both Mr. Alex Palamara and Ms. Danielle Lauria. It is sad how CIGNA treats sick people like me who after years of payments, refuse with what they promised. I for one would much rather be healthy and able to work. But since that is no longer the case, it is a wonderful service Attorneys Dell and Schaefer Chartered provided me through Alex and Danielle and I am truly grateful. They got the job done.

Why would you recommend Attorneys Dell & Schaefer?
Simple. I am too sick to work, and Mr. Palamara and his support team helped me get the insurance company to recognize and accept this.

Michael U.

Attorney Gregory DellAttorney Gregory Dell worked on this case

From the first contact this office was organized, professional and responsive to all my needs and questions. Following my sudden career threatening injury it was most comforting and assuring as a potential client to feel as if I was dealing with the most experienced and most competent professionals in the industry and in my opinion Dell & Schaefer has provided just that. I find Gregory Dell’s legal representation to date to be excellent in every way.

Why would you recommend Attorneys Dell & Schaefer?:
Excellent communication and explanation of all aspects, they are organized and detail attentive, call backs or email reply within minutes. Excellent representation.

Salvatore L. D.C.

Attorney Alex PalamaraAttorney Alex Palamara worked on this case

I researched a lot of disability attorneys on-line for an “insurance buy-out” with Unum. I ultimately decided to go with Alex’s firm, I am glad I did, as he was very professional yet down to earth. I literally felt at ease during the entire course of my business with him as well as his staff members. He did everything he said he’d do for me in a quick and timely manner. His fees were within range with other firms based on my research, he always returned my calls and kept me posted from beginning to end. I settled in a few weeks. I don’t think anybody wants to get an attorney to deal with an insurance company, but if you find yourself in this situation as I did, then Dell & Schaefer is the way to go! I’m glad I had the opportunity to work with his firm.

Why would you recommend Attorneys Dell & Schaefer?
I would absolutely recommend him to others as they are very knowledgeable with how the big insurance companies operate and they treat you like a person not just another client.

Barbara W.

Attorney Cesar GavidiaAttorney Cesar Gavidia worked on this case

I called Dell & Schaefer the day I received the LTD denial letter, and immediately spoke with attorney Cesar Gavidia. From our phone conversation he understood what I was up against. After my denial I was feeling hopeless and was ready to throw in the towel. Cesar explained to me the next step was to file a lawsuit and take the case before a federal judge. We settled the case at mediation with the insurance co. rep and their counsel.

Why would you recommend Attorneys Dell & Schaefer?
When I thought it was hopeless to try and fight the Insurance Co. and their resource, Dell & Schaefer used their knowledge in dealing with these giants, to get me a fair settlement.

Jack B.

Attorney Rachel AltersAttorney Rachel Alters worked on this case

My husband was looking for attorneys to help me with my disability claim. He was in Florida on business and happened to call Dell and Schaefer by accident. I have been out of work due to physical illness with an emotional component related to the pain from my physical problems.

My employer used a 3 party administrator for disability claims and they were less than helpful. I was afraid I was going to loose everything if they stopped paying my benefits. I received a phone call from attorney Rachel Alters. She was my angel!! She had me fax all the communication I had received from the disability company. She read through all the of sideways language and was able to explain every bit of it to me. Best of all, once I hired Dell and Schaefer I did not have to talk to “the company again.” What a relief!!!! As soon as “the company” found out I had a lawyer everything turned around. I was deemed totally disabled not only for my Job but any JOB. Rachel guided me patiently and kindly through every step of this process.

As it stands now, “the company” is paying me a lump sum settlement, that Rachel worked very hard to obtain. They will continue to pay for the services of the company working on my social security disability. Rachel also negotiated my life insurance will be paid by the company until I am 65.

Also “the company” wanted to keep any retro-payments due to me from social security. Rachel stood up for my best interest and any funds that are due to me from Social Security are mine and “the company has no right to them.” Rachel has also educated me about managing a large lump sum of money and the responsibility associated with making it last. Rachel Alters is my lawyer but I also consider her my friend (I have never met her) but only a friend would work so hard to protect the interest of someone else.

Why would you recommend Attorneys Dell & Schaefer?
Dell and Schaefer attorneys are knowledgeable, professional, and are outstanding communicators. I am an RN so I understood all the of the medical information that was needed. I have full faith that If a client was not a nurse and did not understand medical language, that client would have the benefit of patient and kind communication until they were comfortable.

I would recommend Attorneys Dell and Schaefer without hesitation.

Shirley W. (former registered nurse)

Attorney Stephen JessupAttorney Stephen Jessup worked on this case

I have been a client of Stephen Jessup since early last year and have to say he’s an amazing attorney whose direct approach and attention to detail are second to none. My case presents a difficult challenge in that we have to manage my LTD policy, workers compensation, and SSDI all together. Attorney Jessup has been able to guide me through all the intricacies of all three and has gone out of his way to do so, even in dealing with workers compensation and SSDI, although he is not required to do so. He doesn’t embellish or overstate what he can do for you. I have never had an email go unanswered or an attorney conference call cancelled. His compassion and understanding about your situation and condition are genuine. He listens to all your concerns and never will respond with empty rhetoric or lip service. And let’s not forget Anneli De Cardenas, who is definitely a big part of Dell and Schaefer. She has been terrific to deal with and has been very empathetic regarding my case.

Dealing with the insurance company by yourself is not only stressful but also not recommended; since Dell and Schaefer have started managing my LTD policy, I have felt a tremendous sense of relief because they are always on the ball and I trust that they are handling it effectively. I have the utmost gratitude to Stephen Jessup and Dell and Schafer for everything they have done for my case.

Why would you recommend Attorneys Dell & Schaefer?
I would recommend Dell and Schaefer because they listen to all of your needs and will never back down from any insurance company. They are a boutique law firm that will take the time to personally and effectively manage your case.

John M.

Attorney Cesar GavidiaAttorney Cesar Gavidia worked on this case

Cesar Gavidia handled our disability claim which turned out to be very complex… not the simple claim we thought. After reviewing all options and being fully advised as to all options we agreed a settlement would be in our best interests and authorized Cesar to go forward. He was able to procure an extremely good settlement under the circumstances… he was pleasant professional and extremely knowledgeable in his field of insurance disability claims. I can’t say enough good things about our experience. Our only disappointment was the understanding of all the factors involved in the claim but when faced with reality… Cesar did a tremendous job for us. And our case was resolved quickly once the decision to settle was made.

Would you recommend Attorneys Dell & Schaefer?
Absolutely. Top notch. I will be referring my clients to the firm to handle any future matters of this type.

What could we do to improve?
Nothing… everything was done as well as could be expected… and since I am a PI attorney and have handled thousands of claims myself — I can say this professionally as well. Keep up the good work.

Michael and Jo Ann H.

Attorney Alex PalamaraAttorney Alex Palamara worked on this case

My wife and I were quite pleased with how Dell & Schaefer managed to procure a buyout from a nation-wide disability insurance company, whose name has been consistently associated with attempts to discredit the expert diagnosis of qualified physicians, in favor of their own staff appointed representatives. A practice that they have routinely used over the years in order to deny as many valid claims of disability as possible. They have also used this tactic to undermine the validity of many of the recipients of disability benefits who were already receiving their disability payments, as was the case with us. Dell & Schaefer was familiar with these tactics and the other methods used by this particular disability insurance company and it is for this reason that we contacted them. We were glad that we did.

Why would you recommend Attorneys Dell & Schaefer?:
Dell & Schaefer were very courteous and understanding. They presented a means to resolve the situation brought to them and they produced the results that they claimed were possible. In our case, even a little better than claimed. They did so in a reasonable timeframe, as well.

Hal M.

Attorney Gregory DellAttorney Gregory Dell worked on this case

I worked with Mr. Dell in a lump sum buyout of my long term disability policy with a major national carrier. I knew I would need a professional for this and when I emailed Mr. Dell about information, he promptly set up a time to chat with me and it all went from there. He was able to negotiate with the insurance company to obtain a very attractive buyout offer, which I took. Mr. Dell never delayed more than an hour in answering my emails and calls. In fact, usually I heard something from him or his associate within minutes. I really appreciated this, given that all of this is done without actually meeting in person. I highly recommend getting help if you are considering a lump sum buyout of your policy. And after my experience working with this firm, you will feel most secure that you’re getting the best deal possible. Thanks Greg and all you guys there that were so helpful.

Why would you recommend Attorneys Dell & Schaefer?:
I felt the staff was professional and dedicated to getting the best job done in my behalf.

Joshua C.

Attorney Stephen JessupAttorney Stephen Jessup worked on this case

I must say, words can’t express my inner-feelings for the fabulous job that Dell & Schaefer firm have done for me. I was so impress with the outline of my disability appeal, it was totally organized. Dell & Schaefer, keep me abreast with the entire proceedings. To have a attorney that has your interest at heart is a phenomenal thing. Dell & Schaefer, was referred to me by a friend. It was a true blessing. I would return a favor, by referring Dell & Schaefer, to anyone that needs a attorney. Thank You, Dell & Schaefer and Stephen Jessup, for being there in my time of need.

Domonic W.

Attorney Cesar GavidiaAttorney Cesar Gavidia worked on this case

Cesar Gavidia and Michal Mizrahi, are undeniably one of the most efficient and productive teams of legal experts out there. Professional, ethical, patient and relentless in the pursuit of practical and just results for their clients. Definitely recommend them both to anyone seeking legal council.

Aziz O.

Attorney Cesar GavidiaAttorney Cesar Gavidia worked on this case

We all make, everyone of us, life altering decisions everyday that could and often do, save or change the course of our lives. Something as simple as driving to the market one rainy afternoon for groceries with the children carefully strapped and tucked into their car seats… safety belts secured around each one them and returning them home safely… intact – also very important….choosing the right early education program for one of those youngsters who is struggling to “keep up” in school – or maybe it’s a quality of life choice so very important to you personally like… choosing the surgeon who will repair a delicate to treat and painful spinal disc ailment that has caused you years of terrible suffering. We regularly make decisions that affect our personal and family lives within the context of the times we are living in when we make them. We place our faith and trust in the professionals we select to advise us on these and other very important matters. These “coaches”, as I will continue to refer to them, are Physicians, Lawyers, CPA’s, Financial Investment Consultants, RealEstate Professionals, Insurance Experts, etcetera. These carefully chosen advisers keep us abreast of new opportunities for healing, financial growth and security while at the same time appraising us of the risks and dangers that occur minute to minute both over and under the world’s constantly changing landscape. When the unpredicted problem arises and a major problem will happen at least once in all of our lives, we might need to turn to the “law” – the law lives and breathes and changes by virtue of human, political and technical progress. Those “Coaches”, I mentioned earlier in this memo, also rely on legal experts to help them and their young as well as you and I who they might advise having been selected by one of “us” as a “coach”. We all in the final analysis, must navigate what is often a cloudy, murky, unsure world as part of survival in and of itself.

My legal “coach”… Cesar Gavidia, who has been helping me find my way in this unsure world, is a lawyer I’m very proud to know. After taking my troubling call about a serious insurance matter, Cesar immediately set about collecting the insurance policy information and after carefully studying the insurance policy language… language with which he was and is very familiar, gave me a “gift” that I cannot repay in kind… the “gift” was faith in the law and more importantly….faith in Cesar Gavidia. If you believe as I do, that a legal “coach” is needed to help flesh out your team of professional advisors… then consider talking to Cesar. We live in a cynical world and we are all afraid of the “unknown”. Step into the knowledgable, kind, generous, professional world of “law” as practiced by Cesar… he really, really, really saved me. And although there are no absolutes… my insurance problems may need more care… a constant I can rely on and believe in is Cesar Gavidia. He will protect me by judiciously and honestly applying the “law”. As hard as it is to believe in anything we hear or read today… please believe me… because my still unfolding story just happens to be the unvarnished truth……. and Cesar will get me through these insurance issues the right way, by employing the “truth” in the law… I just know he will… i just somehow know he will……………….. Dan

Why would you recommend Attorneys Dell & Schaefer?
My experience with Cesar Gavidia is unparalleled given my limited knowledge of the legal profession. But if kind, generous, compassionate legal advice tempered with empathy and faith in the law is considered “old fashioned” then I’m “old fashioned” enough to recognize a thoughtful legitimate legal mind with a commitment to the “truth” first and then the law. The “People” make the laws and the wisdom of it’s application should be under the auspices and careful administration of talents like Cesar Gavidia… Congratulations to Dell & Schaefer… having made the decision to staff the firm with a quality talent like Cesar…… a wise investment that puts truth in the law first for each of Cesar’s clients… subsequently makes the “truth” in the law available to all of the “People”. The very “People” who craft the laws for the sake of the truth.!

What could we do to improve?
I’ve most gratefully just come in contact with your firm, Cesar Gavidia in particular, but outside of the Dell & Schaefer law practice itself is the need for the profession as a whole to take a stand on voting rights, equality under the law and most importantly the priority of improved education, nutrition and basic care of our countries children…. the future of this democracy depends on the good stewardship of those important resources…. particularly from those men and women who administer the law in their defense….. these few afore-mentioned legal, political and social challenges are “rights” not privileges and all members of the bar should fight to preserve these “best” American practices and values. My best to Cesar and to all of his team and colleagues….

Dan

Attorney Cesar GavidiaAttorney Cesar Gavidia worked on this case

Very friendly and always answered my emails. Explained things simple and very well.

Why would you recommend Attorneys Dell & Schaefer?
They work hard for you.

Beth M.

Attorney Alex PalamaraAttorney Alex Palamara worked on this case

They were very professional in helping me with my legal situation. I was very fortunate to find such a competent company and attorney to represent me. Everyone that I had the pleasure of talking to, was very pleasant and helpful.

Why would you recommend Attorneys Dell & Schaefer?
Because they do a great job.

What could we do to improve?
Nothing.

Carolyn O.

Attorney Alex PalamaraAttorney Alex Palamara worked on this case

My experience has been very good; but for his representation the insurance company would not have agreed to pay my disability benefits.

Why would you recommend Attorneys Dell & Schaefer?
I would recommend them because they are thoroughly experienced with short term and long term disability insurance and it’s laws, and as such I was quite comfortable having the Firm represent me in my claim for disability benefits against the insurance company.

What could we do to improve?
I have no complaints.

Shirley S.

Attorney Stephen JessupAttorney Stephen Jessup worked on this case

I have been a client of Dell and Schaefer for the 6 months and they have already successfully taken my disability claim to approval. It is privilege to write this testimonial. I am a professional myself, a physician and to me these are some of the core strengths of Steve Jessup and his team.

Listening to the client: Attorneys at Dell and Schaefer really listen to you explain your special situation and undoubtedly every one of us has a special circumstance and specific wishes as to what we want. Most of the time attorneys and in general most professionals these days, will listen to you a couple of minutes and then file you away in a category or a bin and chalk out a plan for you in their mind and stop listening to you and start thinking about the next thing that they have to do. That is why these interactions are so often exasperating for the client. As a physician I used to try and teach medical students that any well trained monkey can read a few books and do a particular thing in a particular situation, it is however extremely essential that you determine what the situation is and no one understands the situation better than your client or patient. I spoke to a couple of attorneys at D&S, initially with someone who took my call and then Steve who was assigned to me and it was impressive that they really tried to get what I was trying to convey, what my special and unique situation was (and whose isn’t?) and what I wanted.

Shock and Awe: At D&S they don’t go in halfway prepared. Their philosophy is to get well prepared and go in guns blazing. They will make you work on your mission until all anticipated difficulties have a contingency plan before even the adversary is intimated of the challenge. I believe it was Sun Tzu who said that the best battles are won before they are fought. Frequently you are a small David pitted against a Goliath adversary with deep pockets and a much larger time horizon. But you do have an advantage, that of time for preparation. The adversary does not know of the battle until you tell them and then the clock starts ticking. At D&S they make full use of your advantage by preparing your case with utmost thoroughness before the engagement.

Art of the possible: Legal action, just like life, is the art of the possible. I have dealt with 5 other attorneys in my career and only one of them apart from D&S understood this. A professional’s job is to tell you what the score is, what possibly can occur in the future and what measures can be taken to favorably change the future. And the last one is possibly the most vital. You don’t want your attorneys telling you all the time why things cannot be done, how laws are stacked against you, how global warming is melting the icecaps, how the oil is running out and how dogs sometimes eat homework assignments. You want them taxing their brains to see what can be done in best manner possible, so the future, which is not yet written, changes favorably for you. Attorneys at D&S get this and consciously incorporate it in their work ethic.

They say that there are four professionals in your life who should also be your friends. Doctor, Lawyer, Accountant and Banker. There is a deeper side to this sound bite that some people get and some don’t. I live at the other end of the country from where D&S work and play, but the world is small and getting smaller and perhaps someday I can add to my stock of friends.

Ravindra P.

Attorney Alex PalamaraAttorney Alex Palamara worked on this case

What an accomplishment Dell & Schaefer had done for my case against Reliance Standard Life Ins Co. The process was better than I could of thought. I could not of recovered my counter action without them. Great people and professionally handled with integrity, honestly and no strings attached. I was right and the firm got me my rights. Thank you Alex and the Dell & Schaefer team.

Why would you recommend Attorneys Dell & Schaefer?
Because they work hard at what they do best …….. Recover your rights

What could we do to improve?
At this time …. nothing.

Joseph B. of Arizona

Attorney Rachel AltersAttorney Rachel Alters worked on this case

I cannot praise highly enough, the Dell & Schaefer law firm and, in particular, Steven Dell and Rachel Alters, the two Dell & Schaefer lawyers who handled my case. I had been a lawyer for more than 30 years when I became disabled. Steven and Rachel successfully obtained payments on each of two separate disability policies. Throughout the process, they carefully explained to me each step along the way. I always understood my options and the pros and cons of each of them. They have vast experience in pursuing disability claims. As an example, they identified a first-rate expert who prepared a report supporting my case. Steven and Rachel have always responded promptly any time I had a question. Put simply, they are simply great attorneys who know this area of the law inside and out. I unhesitatingly recommend Dell & Schaefer for their professionalism, knowledge, accessibility, promptness and total devotion to their clients’ best interests.

Stephen M., Esq.

Attorney Stephen JessupAttorney Stephen Jessup worked on this case

With all the troubles and disappointments dealing with Unum, Mr. Jessup took over and made it possible to get what needed to be done. He was AWESOME!! His team was efficient and caring. I chose the right person for the job when I called their office. I will be forever grateful for their services. Their assistance and kindness is/was so much appreciated. Thank you so much.

Why would you recommend Attorneys Dell & Schaefer?
I would most definitely recommend their services. When ever I had a question it was answered promptly and pleasantly. They made things happen and all the headaches were gone. Sure glad I chose the right law firm to represent me.

What could we do to improve?
Can’t think of one thing. You are just what a worried, hurting person needed. Thank you so much.

Susan S.

Attorney Alex PalamaraAttorney Alex Palamara worked on this case

I was dealing with a difficult issue because after 20 years my disability insurance company was terminating my benefits. I was getting nowhere with the insurance company. I called Dell & Schaefer and was promptly treated with compassion and understanding. They immediately assisted me in helping me begin to resolve my issue. I was constantly updated and someone was always available when I had questions. They worked closely with me explaining each step we took. The issue was resolved thanks to their efforts. I am grateful to them for their expertise and professionalism as well as the personal touch they provided.

Why would you recommend Attorneys Dell & Schaefer?
Expertise, professionalism and personal touch they provided at all times.

What could we do to improve?
I have dealt with other law firms and this one was the most efficient friendly and knowledgable. Just keep doing what you are doing.

Barbara H.


Alex P Response:
Thank you for allowing me to help you with your disability claim. Your disability company really tried to take advantage of you and I am glad that we were able to get you the outcome that you desired.

Attorney Alex PalamaraAttorney Alex Palamara worked on this case

They are kind, compassionate, and they include you in every step they take!

Why would you recommend Attorneys Dell & Schaefer?
I recommend Dell & Schaefer because of their professionalism, prompt response, and efficient staff.

Maurice S.

Attorney Stephen JessupAttorney Stephen Jessup worked on this case

When my disability benefits were taken away, I was devastated. My benefits represented one-half of our income. After speaking with several disability law firms, I was impressed with Stephen Jessup’s knowledge, compassion, and attitude. Throughout the process of an appeal and settlement negotiations, he kept me informed on what was happening, and what the next step would be. He made sure I understood the process, and what to expect. His expertise throughout the settlement phase brought about a successful resolution that was more than I expected.

Would you recommend Attorneys Dell & Schaefer?
Absolutely.

Monica P.

Attorney Rachel AltersAttorney Rachel Alters worked on this case

I was faced with a very difficult situation. Being disabled was bad enough but being accused of faking my condition just added to all the stress, not to mention the obvious financial shortfalls of not being able to work. Soon my claim was cut off. My insurance company had me right where they wanted me.

I have come to learn that the laws that apply to large insurance companies have been lobbied by them. The deck is stacked against the claimant. I also learned that when you make an appeal to your insurance company that is your whole case. If you go to trial, ERISA laws are in place to make your appeal your whole argument and it can’t be added to after the fact. Your initial appeal is vital if you are to succeed.

Why would you recommend Attorneys Dell & Schaefer?
Since your appeal is key. There is no doubt in my mind that had I tried to take my insurance company on by myself they would have prevailed without having to pay anything. I would have fallen into the trap that is set by them.

Dell Shaefer’s very capable attorney Rachel Alters put a strong case together and knew all the potential pitfalls. Rachel was very patient with me and worked methodically to compile an 800 page appeal. We were able to beat them at their own game. I was able to receive a significant settlement because the case had been made on the terms that the law requires.

I can not stress enough the need for strong representation when and individual goes up against these huge companies with unlimited funds to fight paying what they should.

David B.

Attorney Stephen JessupAttorney Stephen Jessup worked on this case

Very few businesses deliver exactly what they promise. After speaking with lawyers who were either apathetic or inexperienced with private disability claims, in the nick of time I found Dell and Schaefer. Attorney Stephen Jessup and staff took the time to understand the particulars of my case, thoroughly examined my claim, and protected my rights as a claimant. Dell and Schaefer’s lawyers were exactly what I expected and needed to win my disability claim, and I would recommend them to anyone with a disability claim in contention who enjoys sleeping at night.

Bryon S.

Attorney Gregory DellAttorney Gregory Dell worked on this case

Thank you for being here for me on this Saturday before Christmas. I am so grateful – more than you may know – that you are working for me. A guy like me who considers himself strong an self-sufficient, is sometimes very scared – sometimes deeply shaken – when threatened with legal action by a large corporation. Your knowledge, abilities, & commitment to your clients is immensely appreciated, I’m sure, by all you serve.

Particularly at this time of year, I pause, reflect, and recognize how very thankful I am for our relationship. As you perform your professional duties in my defense, you are always very thorough & kind to me and I shall never forget you.

Attorney Gregory DellAttorney Gregory Dell worked on this case

The team at Dell and Schaefer was able to guide me through the confusing disability claim process efficiently while explaining every step along the way. They provided me with peace of mind during a very stressful period of my life. Dell and Schaefer was not only there for me during the claims process but also after ready and willing to answer any question I had.

Why would you recommend Attorneys Dell & Schaefer?:
The expert advice I received and the personal interest in my unique situation are reasons why I would recommend them. They made a complicated process easier to navigate.

Daniel M., M.D.

Attorney Rachel AltersAttorney Rachel Alters worked on this case

I came to Dell and Schaefer after an attorney firm in Maryland decided in August they could not win my case and decided to drop me with my Appeal for LTD with Aetna due in October. I contacted Dell and Schaefer and sent the firm my information. They assigned me to Rachel Alters who is the best. She explained to me it normally takes 4-6 months to do an appeal, but Rachel assured me she would do her very best to win my Appeal in the limited time we had remaining to submit an Appeal. Rachel worked very hard and we had some long phone calls, even though I have never met Rachel face to face I feel she is part of the family. I got a call from Rachel the beginning of December letting me know we won the case and that Aetna would be reinstating my benefits. There is nothing more I could ask for. Winning an appeal for LTD would not have been possible with out the law firm of Dell and Schaefer.

Why would you recommend Attorneys Dell & Schaefer?
I would recommend Rachel Alters to anyone who is fighting to get there LTD. Rachel, was the person on the other end of the phone who had to listen to what I had to say and to feel how angry I was. Rachel listen and help me understand that that is why she was there, so she could help get my LTD benefits from Aetna.

What could we do to improve?
The company is doing a Great Job. Special thanks to Rachel Alter and Kathleen Bordes who are great.

Lisa S.

Attorney Alex PalamaraAttorney Alex Palamara worked on this case

Excellent, very professional, fast, call back with answers to all your questions by end of business day called even at night and weekends via e-mail, fight to get you everything you deserve, overnight your settlement to you. I could go on!

Scott N.

Attorney Rachel AltersAttorney Rachel Alters worked on this case

I was extremely pleased with my experience working with Dell & Schaefer. They were prompt, efficient and honest about my case. In a very short amount of time, they were able to reverse my denial for disability benefits and reinstate my coverage.

Their empathy and professionalism were refreshing. My attorney helped me feel heard and respected, which was the complete opposite of my experience with my disability income insurance carrier.

I’m happy that I had the foresight to review Dell & Schaefer’s on-line videos and learn more about their organization before I chose them to respresent me. I definitely made the right decision.

Why would you recommend Attorneys Dell & Schaefer?:
The attorneys at Dell and Schaefer are professional, honest and empathetic. I feel like they spend the time to listen and truly care about their clients. I’ve come to realize that the disability income insurance industry doesn’t care about their policyholders’ welfare. They care about their premiums. Attorneys Dell & Schaefer care about their clients and work tirelessly to reach positive results on their behalf.

What could we do to improve?:
You’re doing just fine. Special thanks to Rachel Alters and Danielle Lauria for their excellent work.

Laurie T.



A National Disability Insurance Law Firm Since 1979

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