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Testimonials from Clients of Victor Peña

Testimonial from Jeanne E.

My experience with Dell & Schaefer has been entirely positive. I presented Mr. Pena, Ms. Arriaga, and Ms. Rodriguez with a meritorious appeal and virtually no time to present it. In less than 3 weeks, they identified the critical points to present for my appeal, collected the supporting documentation, and crafted a compelling and convincing argument in presenting my appeal.

I was of virtually no help to Mr. Peña and his staff. I forgot tasks, large and small. assigned to me to carry out. They worked around my obstructive assistance to compile a compelling argument and supportive documentation to present to my disability insurer.

As an attorney, my initial instinct was to attempt to micromanage the conduct of my appeal. Mr. Pena and his staff quickly demonstrated such extensive knowledge and experience in dealing with private disability insurance that the control freak in me recognized I should stand back and let them do what they do so very well.

Why would you recommend Attorneys Dell & Schaefer?
Because they are knowledgeable, personable, experienced, effective and efficient.

What could we do to improve?
I can’t imagine a single thing.

Jeanne E., New York

Testimonial from Christopher G.

I am very pleased with the job done by Dell & Schaefer. From start to finish the team that worked with me was very thorough, professional and communicated with me frequently. They really took the time to understand my situation and came up with an effective strategy to win my appeal. I would not hesitate to recommend Dell & Schaefer to anyone needing this type of legal support.

Christopher G., Georgia

Testimonial from Owen G.

I’ve been very pleased with the work of Dell & Schaefer in connection with my private insurance disability claims. After the initial rejection of my claim by the insurer, I engaged Victor Pena to assist with an appeal, and he has been very effective in securing full benefits. Among other things, Victor understood the nature of my physical limitations in my profession, and he was able to address all the issues raised by the insurer. The paralegals at Dell & Schaefer have been equally effective, and I specifically want to recognize them for their efforts, their responsiveness, and their concern both for my condition and for my claim. I recommend Dell & Schaefer to anyone with an unsatisfied disability claim.

Owen G., Florida

Testimonial from Patti N.

I found Dell & Schaefer when I googled lawyers that handled long term disability claims with Prudential. I sent an email on their sight and by the next morning I received a phone call from Victor Pena a lawyer with the firm. He was very professional and friendly, easy to talk to. He inquired of my situation. Prudential LTD decided to cancel benefits after two years of which I learned is quite common. I was disabled after a car accident started collecting SSDI six months after my accident. My doctors said I was disabled, ssdi doctors declared me disabled but Prudential without ever seeing me said I was able to work. They sent me a list of jobs that they felt I could do. Not one company name just a list of five jobs. They paid me disabilty for two years without question. Then bam cut you off!

Mr. Pena said he could help. He explained the process of appeal and if I were denied through appeal it would go to court under Erisa. I started the process June 2015 with Dell & Schaefer. Mr Pena and staff answered all my emails and phone calls within minutes of asking. Amazing communication! It is now January 2017 and my case just settled. I agreed to one settlement and a few days later Mr Pena set me paperwork and surprise it was more than I agreed upon.

I am truly grateful that I found such a wonderful firm. Trust and patience paid off. They care about you and your outcome. This is truly an outstanding firm to work with!

Why would you recommend Attorneys Dell & Schaefer?
I recommend Attorneys Dell & Schaefer because they care about you. They are fast and easy to answer all your questions and I never once had any problems contacting them. Emails and phone calls promptly answered. They know how to deal with LTD companies.

What could we do to improve?
I don’t have one complaint.
Outstanding service!

Patti N.

Testimonial from Gladys F.

I worked extremely hard on Wall Street for over twenty years – spending almost seventeen years at one of the biggest and most reputable firms – where in the 360 annual reviews I was consistently within the top five percent of performers. I suffered an injury while at work and had to undergo spine surgery and take medical leave to recuperate which lasted almost six months. However, that surgery didn’t do what we all expected and as time went by I got worse. The pain was too much, I was hardly able to walk, work, commute, sleep or anything. I has to be constantly drugged, having involuntary leg spasms at night that are extremely painful. Three top US Doctors agreed the only way to help me was for me to undergo an anterior and posterior spine fusion. This meant a very long and risky surgery and we didn’t know how long I would be unable to work. At that moment – I was laid off from my job.

After the 2nd surgery and until today, I continued to suffer from lots of pain, lack of mobility, depression, anxiety, inability to care for my self or my family, the painful leg spams continued and I realized my life had changed for the worse. I applied for disability insurance from my LTD carrier – this is the insurance I had been paying out of pocket for about sixteen years just in case I ever needed it. Despite all the Doctor’s reports, all the pain and suffering, the disability, medication and symptoms I have, the fact that my family has to do many things for me including help me bathe and dress and despite the fact that I’m going to need a third surgery pretty soon, the LTD carrier denied my claim. I contacted the law firm of Dell and Schaefer after conducting some research on great law firms in the US. Upon speaking with an assistant briefly about my case, she coordinated a conference call with Mr. Victor Pena – an attorney at the firm.

Why would you recommend Attorneys Dell & Schaefer?
My experience with Mr. Victor Pena and his team has been outstanding. From our initial conversation, I knew I was speaking with a sensitive person who was fully engaged in our conversation, my case, and extremely frustrating situation. Mr. Pena listened to me very patiently and once I finished he started asking me questions regarding my case. He took my case as he understood from all the medical reports and everything I had gone though for years that this is a strong case. Needless to say within a month of submitting his appeal – the LTD carrier approved my claim. I have had past experience with a couple of law firms before – nothing compares to the knowledge, empathy and top-notch work that Mr. Victor Pena and Kathleen Bordes (who’s part of Mr. Pena’s team) at Dell & Schaefer have done for me. I would highly recommend Dell & Schaefer and Mr. Victor Pena to anyone who’s denied LTD.

What could we do to improve?
Nothing.

Gladys F.

Testimonial from Lonnie W.

My case was not an extremely large case but I was always treated as if it was the most important case. My attorney always returned my calls in a timely manner and answered my questions with patience and in a language that I could understand.

Why would you recommend Attorneys Dell & Schaefer?
My attorney, his assistant and the entire staff were professional and courteous. I was treated as a individual with individual needs, not as just another number.

Lonnie W.

Testimonial from Dr. Sharon K.

Dearborne National stopped my disability claiming that I could be working in some capacity after a few years. During those years they consistently mentally abused me. Upon hiring Dell @ Schaefer to represent me in appealing Dearborne’s decision to cut off my disability Victor Pena immediately stopped any contact from Dearborne to me. Because Dearborne had one particular employee that had psychologically been abusing me over several years this alone was worth every penny of Dell & Schaefer’s (D&S) fee. Dearborne tried every dirty trick in the book but ended up giving in before my case went to court because even though they hired four doctors to try to get one who would testify against my doctors they failed. Victor Pena with D&S had done his job and had all the evidence needed to back up my assertions of physical disability. I hate being disabled, there’s no way I’d voluntarily give up my career. I thank Dell & Schaefer though for setting this wrong by Dearborne National to a right. If I could have given up the money in advance to not go through the psychological abuse by the person at Dearborne and hired an attorney straight away I would have. My sanity is worth it. These insurance companies only care about money. All though D&S can’t operate without collecting payment I always felt listened to and cared about. Every questioned was answered during all phases of my lawsuit quickly and completely. I’ve had payment questions afterward and those are also.

Why would you recommend Attorneys Dell & Schaefer?
Positively!

Dr. Sharon K.

Testimonial from R.L.

I was approved for LTD benefits through my group insurance carrier, but to later have my LTD benefits terminated by them as well. I felt totally defeated and devastated. My case at times, with the going back-and-forth with the insurance company was challenging to say the least, intimidating, extremely exhausting to the point there were many times I wanted to give up. My family and I determined that I needed an attorney who understood the complexity of my case, my medical condition and the various LTD and ERISA rights/laws. My family and I reached out to Dell & Schaefer to help assist me with my case, I spoke with Mr. Pena about my case for an hour, he was very compassionate towards my family and I. Mr. Pena handled my case with the insurance company with a relentless and dogged determination. He thoroughly walked me through and explained the legal process and my options at each stage.

Mr. Pena worked very hard on my case throughout the entire process, he took time to research and clearly understand my condition and reassure me and believed we had a chance to win my case from the start. If there were any potential roadblocks he notified me immediately. He kept my family and I up-to-date about my case, he called often to reassure me and/or check on how I was doing and to answer any questions I may have had. Mr. Pena was very prompt in returning calls and emails and sharing all correspondence with me from the Insurance Company from start-to-resolution.

Mr. Pena professionalism, research and attention to detail was greatly appreciated. His perseverance and diligence was impressive. In addition, to Mr. Pena own impeccable skills, his legal staff, specifically Vanessa Arriaga, was very thorough, reliable and driven to help me in every way possible. Ms. Arriaga provided outstanding dedication to my case, she provided me with prompt information in a timely manner, explained knew information to me if Mr. Pena wasn’t available, as well as if I called with additional information or questions she was patient, knowledgeable and provided personal attention and compassion.

Mr. Pena demonstrates all the right traits a client looks for in an attorney, respect, honesty, hard work and integrity! Thank you Mr. Pena for your helping me win my case and assisting me in the next chapter as a client.

Why would you recommend Attorneys Dell & Schaefer?
Attorney Victor Pena knows how to win your case. Mr. Pena is not only very-well skilled and knowledgeable about the LTD Insurance Industry and various laws associated with it, he is thorough, supportive, honest and has exceptional commitment and dedication to his clients and the law governing their rights and compensation. I’m very appreciative to Mr. Pena and his staff, the knowledge they have of the Insurance Industry and their caring attitude is second to none!

What could we do to improve?
The exceptional character, tenacity and knowledge that Mr. Pena has, have made my experience very positive. Continue with exceptional attorneys such as him believing in the client and working hard for the best positive outcome in fighting for resolve (i.e. rights, benefits, compensation, care) in all disable American lives.

R.L.

Testimonial from Michael M.

Victor Pena was a great attorney, very professional and fully committed with helping you on your behalf. He worked hard in a very complex disability law system. You can not fight without a good attorney. These corporations are great in protecting themselves with lawyers and insurance after they cause harm too you. So be smart and fight back with a good attorney from Dell and Schaefer. Do not let someone hurt you and get away with it without trying to fight for what you deserve. I just want to say thank you to Victor Pena and Dell and Scaefer for all you did for me.

Why would you recommend Attorneys Dell & Schaefer?
Because they know the law system and how it works. You can not fight for your rights and injury against other attorneys without your attorney. Plus you need an attorney who knows the disability rules and regulations and how to pursue your rights.

What could we do to improve?
Dell and Schaefer does not need improvement. It is our system that needs improvement workers should not be harmed on the job and left to fend for themselves. I have seen nurses get harmed and exposed to dieases and not have insurance coveage for illness and dieases they were exposed to. In this great land of America our workers and veterans should not have fight or pay or not be treated for the injuries they received working or fighting for this country.

Michael M.

Testimonial from Richard B.

In desperation after dealing with the insurance company by myself for a bit I called and Mr. Pena listened to me then took the case. He kept me well informed as to what the law allows and what was being done. It took a bit of time but finally he got me what he could, fighting for my rights tooth and nail against a corrupt system that is in need of repair. He was always professional even when I was emotional, exultant attorney highly recommend if insurance company is running you around.

Why would you recommend Attorneys Dell & Schaefer?
They will fight for you.

What could we do to improve?
Nothing. Awesome job.

Richard B.

Testimonial from John R.

I would just like to say that I have dealt with a lot of attorney’s in my lifetime. But this has been the most gratifying and professional Law Firm that I have ever dealt with. Their professionalism is more than 100%. I would recommend this law firm to anyone who needs help. So if you are looking for a law firm that will work for you. I would need you to contact them right away.

Why would you recommend Attorneys Dell & Schaefer?
I would recommend attorneys Dell and Schaefer Law Firm because they’re so professional. They are upfront about everything weather is good or bad. That is why if I needed another law firm to handle my business they would be the first one I would call.

What could we do to improve?
The only thing I could think of that you could do to improve would be to keep doing what you are doing.

John R.

Testimonial from Joe C.

After being denied twice for my short term disability benefits I called Dell & Schaefer. Then I filed my appeal on my own and was once again denied.

After the denial, I then spoke to Victor and he looked at my case and informed me of a couple wrong doings from Lincoln Financial Group. With only a short time frame, Victor appealed and won my short term & 1 year back pay long-term and now I am to receive monthly payments of my long term pay.

If not for Dell & Schaefer I would not have received a dime!! Thank you Victor and Vanessa

Why would you recommend Attorneys Dell & Schaefer?
Most definitely! If I hadn’t called Dell & Schaefer I’d still be staring helplessly at my denial letter from LFG instead Dell & Schaefer got my disability entitlement.

What could we do to improve?
I can’t think of anything.

Joe C.

Testimonial from Walt M.

Professional, Courteous and Prompt.

Why would you recommend Attorneys Dell & Schaefer?
They have proven that they are honest and sincere. Dell and Schaefer are my representatives until my L.T.D. insurance policy has expired. Thanks!

What could we do to improve?
Don’t change a thing, your already winners!

Walt M.

Testimonial from Chad H.

They done more for me then anyone else could or would have done.

Why would you recommend Attorneys Dell & Schaefer?
Because when it comes down to it they get it done !! When most just scratch their heads.

Chad H.

Testimonial from Marc G.

They kept me on top of my progress throughout the process.

Why would you recommend Attorneys Dell & Schaefer?
They got me the settlement I asked for.

Marc G.



A National Disability Insurance Law Firm Since 1979

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