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Aetna denies disability benefits and claims physical therapist with back disorder can perform “reasonable occupation”

Sandy Brooks Scott filed a lawsuit against Aetna Life Insurance Company in the Circuit Court of the City of St. Louis, Missouri requesting that she be awarded long term disability benefits as well as attorneys’ fees and court costs.

According to Scott’s ERISA-covered group insurance policy her plan is “a Monthly Benefit for a period of disability caused by a disease or injury.” Her plan describes a person as being disabled if that person is unable to perform the “material duties” of their occupation and their wages are “80% or less of pre-disability earnings.” And any day that that person is unable to work at a “reasonable occupation” due to their disability or injury after the first 24 months, they are eligible for disability benefits.

Scott’s Disability Insurance Claim Against Aetna Life Insurance

In Scott’s case, she stopped working because of severe spondylosis on May 21, 2007, and applied for long-term disability benefits after the 90-day waiting period as prescribed by her Aetna Life Insurance Policy. Consequently, Scott received her disability benefits for the first 24 months under the “own occupation” stipulations of her policy.

As a physical therapist, Scott earned $24.75 per hour; and her initial disability benefits were calculated according to this rate of pay. She received $3,438.73 per month for the initial 24 months after she qualified for disability benefits and was unemployed during that time. Once the initial 24 months were complete, Aetna stopped paying Scott’s disability benefits from November 21, 2009 until May 2010, allegedly short-changing Scott by $17,193.65 in unpaid disability benefits.

In May 2010, Scott found relief when her Social Security Administration disability payments began, resulting in an offset of the Aetna benefits. However, Aetna still owed Scott $1,315.73 per month according to the terms of her plan. And, since Scott has remained disabled and unable to work, Aetna continues to accumulate unpaid benefits in the amount of $1,314.73 per month. It is extremely unfair that Aetna will accept the social security disability offset funds, yet refuses to agree with the social security finding of total disability.

Having met all of the ERISA administrative deadlines and performed all obligations as specified under the Aetna plan, Scott was reported to be disabled under three vocational reports for her own occupation. On June 6, 2010 Coventry Health Care conducted a survey to determine if “a reasonable job” was available for Scott at her previous pay of $24.75 per hour. While their report did not make a determination of employment, it did report that more research should be conducted; and on February 2, 2011 a labor Market Survey was conducted in Scott’s case. Previously, on July 16, 2009, a rehabilitation specialist had said that Scott was employable. However, at that time, Scott could not find any employment for which she qualified that she could perform under her previous pay rate.

After researching possible employment options, Scott appealed her claim, saying, “she did not have a PHD” because she did not finish her dissertation and did not qualify as a teacher or professor as an Aetna rehabilitation specialist had suggested. Unable to perform as a physical therapist and unqualified to teach or find employment at her “own occupation,” Scott qualifies for disability benefits under her Aetna policy.

In her complaint, Scott’s St. Louis disability lawyers argue that since Scott cannot find a sedentary job that meets her pay criteria, she is entitled to her long term disability benefits. Consequently, they allege that Aetna abused its discretion in denying Scott her long-term disability benefits and have turned the situation over to the Court to decide.

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We represent Aetna clients nationwide and we encourage you to contact us for a FREE immediate phone consultation with one of our experienced disability insurance attorneys.

Can you help with a Aetna disability insurance policy?

Our disability insurance lawyers help policy holders seeking short or long term disability insurance benefits from Aetna. We have helped thousands of disability insurance claimants nationwide with monthly disability benefits. With more than 40 years of disability insurance experience we have helped individuals in almost every occupation and we are familiar with the disability income policies offered by Aetna.

How do you help Aetna claimants?

Our lawyers help individuals that have either purchased a Aetna long term disability insurance policy from an insurance company or obtained short or long term disability insurance coverage as a benefit from their employer.

Our experienced lawyers can assist with Aetna:

  • ERISA and Non-ERISA Appeals of Disability Benefit Denials
  • ERISA and Non-ERISA Disability Benefit Lawsuits
  • Applying For Short or Long Term Disability Benefits
  • Daily Handling & Management of Your Disability Claim
  • Disability Insurance Lump-Sum Buyout or Settlement Negotiations

Do you work in my state?

Yes. We are a national disability insurance law firm that is available to represent you regardless of where you live in the United States. We have partner lawyers in every state and we have filed lawsuits in most federal courts nationwide. Our disability lawyers represent disability claimants at all stages of a claim for disability insurance benefits. There is nothing that our lawyers have not seen in the disability insurance world.

What are your fees?

Since we represent disability insurance claimants at different stages of a disability insurance claim we offer a variety of different fee options. We understand that claimants living on disability insurance benefits have a limited source of income; therefore we always try to work with the claimant to make our attorney fees as affordable as possible.

The three available fee options are a contingency fee agreement (no attorney fee or cost unless we make a recovery), hourly fee or fixed flat rate.

In every case we provide each client with a written fee agreement detailing the terms and conditions. We always offer a free initial phone consultation and we appreciate the opportunity to work with you in obtaining payment of your disability insurance benefits.

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No. For purposes of efficiency and to reduce expenses for our clients we have found that 99% of our clients prefer to communicate via telephone, e-mail, fax, GoToMeeting.com sessions, or Skype. If you prefer an initial in-person meeting please let us know. A disability company will never require you to come to their office and similarly we are set up so that we handle your entire claim without the need for you to come to our office.

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When you call us during normal business hours you will immediately speak with a disability attorney. We can be reached at 800-682-8331 or by email. Lawyer and staff must return all client calls same day. Client emails are usually replied to within the same business day and seem to be the preferred and most efficient method of communication for most clients.

Dell & Schaefer Client Reviews   *****

ShaRhonda D.

Rachel Alters and her assistance Michal Mizrahi were a godsend. When I contacted their office, Metlife denied my appeal and I was too sick to get out of bed, let alone try and fight the a giant insurance company! I was so lost and confused, I had all of my doctor’s saying I was disabled, I was taking the medication for my disability, Metlife said they covered my illness in their policy, so I couldn’t understand what the problem was! Further more, I didn’t have the energy to try and figure it out on my own.

Luckily, I didn’t have to. From the first day I spoke with Rachel, she was my David verses my Goliath, MetLife. Having her represent me was the best thing that could have ever happened for my family. She took over all correspondence with Metlife and her team answered ALL of my questions thoroughly and promptly. They were professional, courteous, and best of all, they understood how to fight Metlife and win.

Because of Rachel’s hard work with MetLife, I was able to focus my energy back on my family and trying to heal instead of answering stupid questions and jumping through bureaucratic hoops. My settlement was above and beyond my expectation and I am so grateful that I had such an ally in Rachel Alters.

***** 5 stars based on 202 reviews

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