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Testimonials from Clients and Colleagues

We are committed to providing the highest level of legal representation and treating our clients in the same manner that we would want to be treated if it was our own case. For privacy purposes the full name of each person listed below has not been disclosed. The ethic rules regulating attorneys require us to state that you should not create any unjustified expectations based upon the information listed below. Upon request we can provide you with the name of numerous past clients in order to discuss their experience of working with our firm.


Attorney Gregory DellAttorney Gregory Dell worked on this case

I want to take a minute and tell you … as well as ‘The Greg Dell’ team … “Thanks for all your assistance” during the past 4+ years. I will never forget that late night… in 2012 – sitting alone in my chiropractic office… anxiously wondering “how in the heck am I going to get through all this”! I emailed you late and you called me back on a Friday night. That call literally changed my life… not only my life… but the lives of the members of my family. You told me that you thought I had a good claim and that you would manage every part of the process from start through finish. I am now ‘through-it’… and it’s hard to imagine… but I’ve had absolutely no issues with my insurance carrier… a carrier with a horrible reputation of harassing clients on policy. And Greg… I honestly attribute this to you folks. Y’all made our lives easier and less stressful.

Dr. Kenneth A.

Attorney Rachel AltersAttorney Rachel Alters worked on this case

From the very beginning my lawyer Rachel Alters and her staff have been nothing but professional. They were on top of things and advocated for my case from the very start. They always kept me informed at every step of the way and made sure that I was an integral part of the entire process. I would highly recommend using their services.

Why would you recommend Attorneys Dell & Schaefer?
Professionalism. Expedient work. Knowledgeable staff.

Michael C.

Attorney Gregory DellAttorney Gregory Dell worked on this case

Extremely satisfied. I’m a physician/surgeon who got Rheumatoid Arthritis when I least expected. Attorney Dell and everybody else in his firm made the claim, transition and final suscesful resolution, quickly, expertly, painless and very cost effective. Mr. Dell exceeded my expectations by a long margin and I am forever grateful for his services.

Juan C.

Attorney Stephen JessupAttorney Stephen Jessup worked on this case

My experience with Dell & Schaefer was beyond my expectations and during a very stressful time. Stephen F. Jessup was eager to help us when we first contact the office about 5 years ago. He was stellar with this follow up, extremely knowledgeable in the Cigna arena, and had some great out of the box ideas. What I appreciated the most about Stephan and Dell & Schaefer was how they stuck with us the entire time we were fighting the Cigna machine. There was times I was ready to give up but Stephan encouraged us to keep going. We ended up settling a few days ago and it was well beyond our wildest dreams! To top it off, we were about 4,000 miles away from Stephan as we lived in Hawaii when we started working with Stephan and even though our time zone was 6 hours a part he was able to stay connected and represent us from afar.

Would you recommend Attorneys Dell & Schaefer?
Without a doubt, YES!

What could we do to improve?
Advertise more so more people can use your service, you guys rock!

David F.

Attorney Alex PalamaraAttorney Alex Palamara worked on this case

I am so glad I signed with Alex and the team at Dell & Schaefer. Lupus hit me like a brick wall, completely disrupting my life. The physical changes and ailments, treatments and pain were scary enough. I could not have dealt with the insurance company alone. Alex and his paralegal Danielle helped me through everything. They explained every step of the paperwork to me and even encouraged me while I was in the hospital. Best of all, they got the insurance company to settle while I focused on my health.

Why would you recommend Attorneys Dell & Schaefer?
I have already recommended Alex to several friends in the Lupus support groups I belong to.

Samantha H.

Attorney Stephen JessupAttorney Stephen Jessup worked on this case

Mr. Jessup is efficient at his skills but that is not what made my experience wonderful. When you are ill, and been arguing with everyone to get a crap of what you deserve because you have worked hard all your life, paid your taxes, and paid your insurance premiums… yet no one cares. No one cares that they are increasing your symptoms by not paying you the money that you are entitled to.

Mr. Jessup was unbelievably kind and empathetic to my situation. His congenial personality, truly, was the key to hiring him. I felt like even though he had other clients in similar circumstances, he still cared what was happening to me and my family. I felt he cared enough to trust him completely.

Why would you recommend Attorneys Dell & Schaefer?
I would recommend Stephen Jessup, because of his ability to empathize, to make you feel like he really is concerned about you and what your family is going through.

I have recommended him to other people… I am curious to know what all kind of cases does he handle. I have one friend and maybe more that will need him soon.

Tess R.

Attorney Gregory DellAttorney Gregory Dell worked on this case

I have practiced medicine for over 25 years and understand caring, professionalism, giving 100% for your clients and always being available. Gregory Dell has exemplified all these attributes for me as his client. I retained Mr. Dell 6 years ago and he has achieved the most outstanding results for me. In my case there were several times when critical decisions needed to be made and I can say that I always put myself in his hands and came out on the positive side. I feel this was the result of his great knowledge of the law, keen instincts and common sense decisions. His team of attorneys are excellent as well and his paralegals and entire office staff have always been there for me, truly making me feel like family. I have great regard for Attorney Gregory Dell and give him the highest of recommendations.

John P.

Attorney Victor PenaAttorney Victor Pena worked on this case

I found Dell & Schaefer when I googled lawyers that handled long term disability claims with Prudential. I sent an email on their sight and by the next morning I received a phone call from Victor Pena a lawyer with the firm. He was very professional and friendly, easy to talk to. He inquired of my situation. Prudential LTD decided to cancel benefits after two years of which I learned is quite common. I was disabled after a car accident started collecting SSDI six months after my accident. My doctors said I was disabled, ssdi doctors declared me disabled but Prudential without ever seeing me said I was able to work. They sent me a list of jobs that they felt I could do. Not one company name just a list of five jobs. They paid me disabilty for two years without question. Then bam cut you off!

Mr. Pena said he could help. He explained the process of appeal and if I were denied through appeal it would go to court under Erisa. I started the process June 2015 with Dell & Schaefer. Mr Pena and staff answered all my emails and phone calls within minutes of asking. Amazing communication! It is now January 2017 and my case just settled. I agreed to one settlement and a few days later Mr Pena set me paperwork and surprise it was more than I agreed upon.

I am truly grateful that I found such a wonderful firm. Trust and patience paid off. They care about you and your outcome. This is truly an outstanding firm to work with!

Why would you recommend Attorneys Dell & Schaefer?
I recommend Attorneys Dell & Schaefer because they care about you. They are fast and easy to answer all your questions and I never once had any problems contacting them. Emails and phone calls promptly answered. They know how to deal with LTD companies.

What could we do to improve?
I don’t have one complaint.
Outstanding service!

Patti N.

Attorney Gregory DellAttorney Gregory Dell worked on this case

GREGORY DELL IS THE BEST IN THE BUSINESS!

I was referred to Greg by a very well-respected attorney where I lived at the time, and he described Greg as not only one of the top attorneys in his field, but the BEST in the COUNTRY at what he does! After having interviewed other attorneys for my case that I did not quite feel right about, I contacted Greg and it was a very refreshing encounter, to say the least! He was very compassionate in regards to my health situation, and had had experience with other clients in the past who had been in the same industry as I had… and whom he had also very successfully represented. He was strong, confident and extremely intelligent…. His knowledge of the law was unsurpassed, and he had impressive Insight and expertise in dealing with insurance companies. Greg has successfully represented me now for over six years, and I honestly could not have handled the stress involved with working directly with the insurance company – in my fragile condition – without him! He and his highly-professional Staff have taken over my claim so that I can be worry-free and focus totally on my health and wellbeing. Greg is a master at what he does and I have the utmost respect for him. I have entrusted my whole livelihood in his and his capable Staff’s hands, and I feel totally confident in their ability to represent me in the best possible way, as well as to protect my very best interests. Most importantly, Greg has given me peace of mind at a very difficult time in my life. And, he has done it with kindness, compassion and honesty. His positive attitude and wonderful personality also make it a joy to work with Greg. He has been the ultimate blessing in my life since this unfortunate illness, and I sincerely feel so grateful to have found him!

Christina R.

Attorney Jay SymondsAttorney Jay Symonds worked on this case

I am extremely happy that I decided to sign on with Dell & Schaefer. Mr. Symonds is the most honest attorney that I have ever dealt with. He explained the appeal process to me exactly as it turned out. He also knew exactly when to send in the appeal for Short Term Disability so that the Long Term Disability was approved within days of the STD approval. I feel very confident that he will have my back for the years to come. He and his assistant Sonia are always polite and quick to get back to me whenever I have questions.

Why would you recommend Attorneys Dell & Schaefer?
I would highly recommend Dell & Schaefer because of their knowledge of disability law from both the view of the insurance company as well as the claimant.

Michael C.

Attorney Gregory DellAttorney Gregory Dell worked on this case

I just want to take a moment to tell you of the very positive experience I have had with Gregory Dell and his handling of my disability case. I am very pleased with the performance, support, professionalism and determination of Mr Dell every step of the way. Throughout my case he has always been very quick to respond, made himself available during times that mist would consider after hours and was always patient in explaining the status and developments in my case. Every step of the way my case has been handled in an excellent way and I could not have asked fore more. I highly recommend Gregory Dell.

Howard F.

Dell & Schaefer has made my life much more restful in so many ways. They retrieved the appropriate paperwork from Medical Facilities and made all of the calls and faxes as to allow me to just rest. I know what it is like going through a rough time medically and need to handle all of the legalities that come with it. You can certainly count on this Law Firm, I am speaking from a standpoint from completely healthy to absolutely so sick I could not work at all. It can be devastating especially to people who have always been healthy, lived a great lifestyle and worked a fabulous position with a great company. Simply put things can happen that are frustratingly out of your control and when you need help then don’t hesitate to hire this law firm, they helped me greatly and they can help you too!

Why would you recommend Attorneys Dell & Schaefer?
I would recommend Dell & Schaefer strongly and the main reason is the client service, the hard working staff of the Attorney and those that work together on a case like mine and communicate how the process works to me every step of the way!

What could we do to improve?
I could not possibly recommend a better way to improve Dell & Schaefer as their diligent and client oriented which is not always the case thank you D&S!

James J.

Attorney Gregory DellAttorney Gregory Dell worked on this case

Simply The Best. I chose Dell and Schaefer after watching several videos that Greg had made and I also checked his reviews. I contacted him through his website and within 1 hour Greg called me on a Sunday afternoon. We discussed my medical issues and how they were rapidly damaging my abilities to continue my dental practice of 32 years. He told me that he would handle my case himself. I asked for names of dentists that he had represented. I spoke to 3 and they all said hire Greg ASAP. I had 3 specialists who recommended that I stop practicing but I had a tough time dealing with losing my practice of 32 years. I was dealing with depression and anxieties due to my reduction in hours along with knowing that my disability insurance company had a bad reputation of denying legitimate claims. Greg had a way of calming me down and he told me he had dealt with my company hundreds of times. He was not at all intimidated. He said that he was going to help me and was confident that we would win. Greg guided me through the entire process and it was completed in the time frame he said it would be. He and Vanessa returned all my calls and emails rapidly.

I would think of questions on weekends or late at night and he would always return my emails and calls. Once everything was into the insurance company they had an inexperienced claim consultant on my case that was challenging my disabling conditions. Greg fired off a letter giving them 5 days to make a decision. They moved my case up the ladder to a “lead” consultant and within 2 days we had the approval letter. He was also able to collect a period of partial disability, my business overhead expense policy, get me deemed totally disabled get my three insurance premiums refunded to me. We also received all past due benefits for the maximum monthly payment for the past 8 months since I stopped working. Greg continues to handle my claim and thankfully he will always be on my claim until my policy expires.

My family will be thankful to Greg, his assistant Vanessa and their entire team forever.

Glen P.

Attorney Stephen JessupAttorney Stephen Jessup worked on this case

I was referred to Dell and Schaefer, and specifically attorney Stephen Jessup, by a local lawyer in my home state of Vermont. I was advised that Dell and Schaefer would be better suited to handle my appeal for LTD with Unum insurance company. I was a little hesitant about using an out of state law firm, but I am certainly glad that I did. There was less than 60 days left for me to appeal Unum’s original denial but Steve and his aide Vanessa got to work right away on it. I was given a detailed list of items to accomplish, things I and even my doctors had not thought of. I believe that Steve and Vanessa worked hard and fast to set up appointments for me and to amass an appeal that Unum ultimately could not deny. One very nice caveat of having Steve and Vanessa working for me was I no longer had to have any more frustrating, time consuming and energy draining dealings with Unum myself. They handled everything. I used to be upset for days after speaking to a Unum rep. As far as the not local aspect of a law firm, my worries were unfounded. I was kept up to date immediately via email and telephone and I never had the feeling that I was being ignored or that my questions were going unanswered. As busy as I’m sure my team was, in many ways I felt like I was their most important client by how good the communication was. They understood that this very long process weighed heavily on me and were optimistic and diligent on my behalf when I no longer could be.

Why would you recommend Attorneys Dell & Schaefer?
I believe they have a superior knowledge of the inner workings and mind set of the insurance companies that the average person simply just could not possess. I think they probably have an appeal down to a science and the insurance companies realize that if they have taken your case, it’s probably a good case. That is a tremendous advantage when dealing with insurances that unfortunately hold all the cards. Having Dell and Schaefer working for you means that the insurance company now knows they aren’t dealing anymore with just a tired and unwell claim holder who hasn’t been given an even playing field to begin with. The insurance company has essentially been put on notice that they now have a powerful adversary working on your behalf who understands all the rules of the game.

Tammy B.

Attorney Victor PenaAttorney Victor Pena worked on this case

I worked extremely hard on Wall Street for over twenty years – spending almost seventeen years at one of the biggest and most reputable firms – where in the 360 annual reviews I was consistently within the top five percent of performers. I suffered an injury while at work and had to undergo spine surgery and take medical leave to recuperate which lasted almost six months. However, that surgery didn’t do what we all expected and as time went by I got worse. The pain was too much, I was hardly able to walk, work, commute, sleep or anything. I has to be constantly drugged, having involuntary leg spasms at night that are extremely painful. Three top US Doctors agreed the only way to help me was for me to undergo an anterior and posterior spine fusion. This meant a very long and risky surgery and we didn’t know how long I would be unable to work. At that moment – I was laid off from my job.

After the 2nd surgery and until today, I continued to suffer from lots of pain, lack of mobility, depression, anxiety, inability to care for my self or my family, the painful leg spams continued and I realized my life had changed for the worse. I applied for disability insurance from my LTD carrier – this is the insurance I had been paying out of pocket for about sixteen years just in case I ever needed it. Despite all the Doctor’s reports, all the pain and suffering, the disability, medication and symptoms I have, the fact that my family has to do many things for me including help me bathe and dress and despite the fact that I’m going to need a third surgery pretty soon, the LTD carrier denied my claim. I contacted the law firm of Dell and Schaefer after conducting some research on great law firms in the US. Upon speaking with an assistant briefly about my case, she coordinated a conference call with Mr. Victor Pena – an attorney at the firm.

Why would you recommend Attorneys Dell & Schaefer?
My experience with Mr. Victor Pena and his team has been outstanding. From our initial conversation, I knew I was speaking with a sensitive person who was fully engaged in our conversation, my case, and extremely frustrating situation. Mr. Pena listened to me very patiently and once I finished he started asking me questions regarding my case. He took my case as he understood from all the medical reports and everything I had gone though for years that this is a strong case. Needless to say within a month of submitting his appeal – the LTD carrier approved my claim. I have had past experience with a couple of law firms before – nothing compares to the knowledge, empathy and top-notch work that Mr. Victor Pena and Kathleen Bordes (who’s part of Mr. Pena’s team) at Dell & Schaefer have done for me. I would highly recommend Dell & Schaefer and Mr. Victor Pena to anyone who’s denied LTD.

What could we do to improve?
Nothing.

Gladys F.

Attorney Gregory DellAttorney Gregory Dell worked on this case

I was a high earning medical professional who had a sudden practice ending injury in 2012 and I was fortunate to be recommended to Mr. Greg Dell for legal representation. From the time of our first meeting Mr. Dell and his staff have made my transition from practice very manageable with their handling of my claim. I would recommend Dell & Schaefer to anyone faced with the uncertainty of having to file a disability claim because in trying times a competent knowledgeable legal professional law office is invaluable. Mr. Dell and his legal assistants and staff are expert in their field of disability claim handling removing the stress and burden at a time when we can be most vulnerable. Easy to communicate with, informed in every step in the claim process and always responsive to questions and concerns hiring Mr. Dell has been the silver lining in a very traumatic chapter in my life. Since my injury and as my claim has progressed I have spoken to others who are disabled and I feel blessed to have made the right choice in my legal representation.

Thank you

Louis P.

Attorney Gregory DellAttorney Gregory Dell worked on this case

After dealing with my LTD carrier for 8+ years, I’ve come to realize that the reason I’m still receiving benefits is due to the work of Greg Dell and the whole team at Dell & Schaefer. Greg knows the industry inside and out and has always offered timely and dependable advice.

John I.