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Testimonials from Clients and Colleagues

We are committed to providing the highest level of legal representation and treating our clients in the same manner that we would want to be treated if it was our own case. For privacy purposes the full name of each person listed below has not been disclosed. The ethic rules regulating attorneys require us to state that you should not create any unjustified expectations based upon the information listed below. Upon request we can provide you with the name of numerous past clients in order to discuss their experience of working with our firm.


Attorney Rachel AltersAttorney Rachel Alters worked on this case

I can’t Thank Rachel and Machal enough, my disability case was stopped by the Insurance company on Veterans Day 2016 so at that point I went for the Appeal myself, each level of appeal I lost even though I needed Back Surgery again, my only regret is not contacting Dell and Schaefer sooner. Disability companies are not your friend and when they play there paper work games and medical reviews, that’s when you want an attorney like Rachel on your side. Anyone reading this and wondering what to do if you have a denial letter from the disability company or an upcoming review, please call Rachel and let her handle everything, this firm works hard and it shows with there attention to detail and the concern for the client.?

Shaun D.

Attorney Jay SymondsAttorney Jay Symonds worked on this case

This is a very professional office with attentive personnel. I was informed of my case progress every step of the way. I experienced a positive end result in relatively short time. I’m glad I chose this law firm to handle my disability case.

Why would you recommend Attorneys Dell & Schaefer?
Yes… Absolutely.

What could we do to improve?
I am totally satisfied with this firm.

Katie A.

Attorney Rachel AltersAttorney Rachel Alters worked on this case

Rachel is a total superwoman in my book! She was so easy to work with and made an intimidating process feel pain free. She is friendly, approachable and made time to answer all our questions. I felt like she was on my side and fought for me when no one else would. Highly recommend!

C.H.

Attorney Jay SymondsAttorney Jay Symonds worked on this case

I am very satisfied with my experience working with Dell & Schaefer. From the first intake call to the assignment of an attorney, I always felt that my questions and concerns were answered completely and timely. The attorney that handled my appeal made a very overwhelming, difficult process manageable and assisted us step by step. When dealing with illness and disability, you are not able to stand up and fight for yourself and this is where the vast experience and recommendations with LTD were relied upon. In addition, the Legal Assistant assigned to my case was a valuable asset to the outcome by always keeping me updated on the progress of the case and any necessary documentation that was required from me. Communication from this team was excellent.

Why would you recommend Attorneys Dell & Schaefer?
Dell & Schaefer has the background and experience I needed for my LTD case. I would strongly recommend this firm to anyone experiencing issues with denial of a LTD claim.

Sherri L.

Attorney Rachel AltersAttorney Rachel Alters worked on this case

Rachel is a total superwoman in my book! She was so easy to work with and made an intimidating process feel pain free. She is friendly, approachable and made time to answer all our questions. I felt like she was on my side and fought for me when no one else would. Highly recommend!

C.H.

Attorney Alex PalamaraAttorney Alex Palamara worked on this case

I have been on LTD, since Aug 2016, and Cigna is my LTD Insurance Company. I received a couple of payments from Cigna, without any issues, but then the payments stopped in Oct, at which time I was informed by Cigna that they were “looking into” my claim. Cigna stopped contacting me, would not even return calls or emails, but finally contacted me in mid-December to inform me that they would not be continuing with my claim.

I contacted Dell & Schaefer in January, at which time I began working with Attorney Alex Palamara, Disability Appeal Specialist Randa Escayg, and Legal Assistant Kathy Bordes. These folks were always kind, professional, understanding, did a great job of explaining everything to me, and most importantly I could tell that they truly cared about the situation my wife and I had unfortunately found ourselves in.

I fully understand the feeling of being overwhelmed, when you are first denied, that David vs Goliath feeling of you against some huge conglomerate, that powerless and helpless feeling that overcomes you when you are sick and injured and at your most vulnerable. The only things that you are able to focus on are saving your family’s home, doing whatever you can to take care of them, all while you should be focusing your energy on getting better, as much as you are able, so that you can recover your life to what it once was, returning your current life of overwhelming stress and chaos to some semblance of normalcy. Well, as soon as I began working with Alex, Randa, and Kathy, I immediately felt better, like I finally had someone in my corner fighting for me, somebody who cared, and somebody who would stand up to that giant corporation, and make things right.

Alex won my appeal for me, and Cigna is in the process of restoring my full benefits, retro back to October. I cannot describe to you the feeling of joy and elation the moment my wife and I were notified we had won. To those currently dealing with a LTD company, and all of the madness that entails, just know that there is a light at the end of the long dark tunnel. You do still have hope, and you can certainly do no better than to have the wonderful folks at Dell & Schaefer in your corner fighting for you!!!!

Why would you recommend Attorneys Dell & Schaefer?
From my initial contact, to current time, all of my dealings with Alex, Randa, and Kathy have been very professional, and I always felt that my case mattered, that what my family and I were being put through, knowingly and intentionally by Cigna, mattered. The feeling of security cannot be overstated, especially during a time when you need to be focusing on healing, and not on how your next mortgage payment is going to be made.

What could we do to improve?
I cannot think of anything. I was impressed from my initial contact with Alex, through my initial correspondence with Randa, and that feeling continues.

Brett C.

Attorney Rachel AltersAttorney Rachel Alters worked on this case

I had a wonderful experience with my attorney. She explained everything to me on what to expect from her and what she could do for me. She kept me informed all along the way. She answered all my questions anytime one would come about.

Would you recommend Attorneys Dell & Schaefer?
I would recommend Rachel Alters to anyone who needed an attorney.

Catherine T.

Attorney Jay SymondsAttorney Jay Symonds worked on this case

Mr. Symonds, and all staff that I worked with at Dell & Shaefer, were professional in every aspect throughout the process of filing for a contested claim of Long Term Disability with The Hartford. After having approved Short Term Disability, and with no improvement in my condition, The Hartford somehow found that I was no longer disabled.

Mr. Symonds conducted research and collected collaborative documentation from all health care professional involved with my treatment, diagnosis, short/long term prognosis, and relevant history. In all aspects of preparation to submit my claim during the appeal process, Dell & Schaefer was diligent in tending to my interests and in preserving my privacy. Ultimately, my appeal was approved, Long Term Disability was retroactively enacted, and diligent service continues today, with Mr. Symonds and staff remaining accessible and responsive during every step of the way.

Bottom Line: I would engage Dell & Schaefer, and specifically Mr. Jay P. Symonds, for any legal needs; especially any issues with Short/Long Term Disability with The Hartford or any of their kind.

Why would you recommend Attorneys Dell & Schaefer?
The attorneys at Dell & Schaefer were easy to work with, and are efficient and effective in all areas related to my claim against The Hartford. This, along with reasonable fees/costs, provides for an overall highly attractive value proposition.

What could we do to improve?
I really didn’t find any deficiencies; fees/costs, accessibility, effectiveness, total customer satisfaction were all met at a high level.

Darrell H.

Attorney Stephen JessupAttorney Stephen Jessup worked on this case

I could not be happier with the service and dedication I received from Mr. Jessup and his team regarding my Long Term Disability from my employer. If not for Mr. Jessup I would have never had a favorable decision, as I had received two denials before I had contacted Mr. Jessup. My advice to anyone looking for a lawyer to go to bat for you without backing down and having your best interests a top priority Mr. Jessup is who you need to call.

Robin B.

Attorney Rachel AltersAttorney Rachel Alters worked on this case

I reached out to Dell & Schaefer online after my disability claim denial. Rachel Alters called me that very day to discuss my case and clearly outlined the process. Rachel proactively scheduled time with me once she decided to take my appeal, to review my contract with Dell & Schaefer, address any questions I had about the process or the terms of the contract, as well as provide insight on what to expect once my appeal was filed. Ultimately, Rachel won my appeal against MetLife, which meant that I could focus on getting better! I cannot express how grateful I am to have partnered with Dell & Schaefer to successfully win this appeal.

Why would you recommend Attorneys Dell & Schaefer?
Early in my conversations with Rachel, it was obvious to me that she had solid experience with insurance and disability appeals for executives. Everyone at Dell & Schaffer, Rachel and her assistant Kathleen, was very responsive in a timely way to my inquiries. I appreciated that so much, as sometimes working through insurance processes feels like a ‘black hole’! Rachel and Kathleen made sure that I always knew the status of my case. Even if we didn’t win my appeal, I would feel confident that I had partnered with the best firm to represent me. But in my case, we did win the appeal which makes my recovery possible!

What could we do to improve?
I cannot think of anything about my experience with Dell & Schaefer that would need improvement. Even though we live in separate states, and 100% of our communication was via phone/email/fax, I never felt remote in the process. Thank you so much for helping me.

Kristin Y.

Attorney Jay SymondsAttorney Jay Symonds worked on this case

Dell & Schaefer was very helpful with getting my disability benefits paid. They answered all my questions, they were not pushy. They were always kind, professional and friendly. I would highly recommend their services.

William K.

Attorney Jay SymondsAttorney Jay Symonds worked on this case

When I called Dell & Schaefer I was at a loss of what to do after receiving notice from Cigna that they were terminating my disability benefits after 8 years of having them with no issues. When Jay Symonds called me back, he was very empathic & took plenty of time to answer all of my questions. Given that I had never gone through this before he even advised me to look into other law firms if it would make me more comfortable. We had a few conversations before I retained them & he was very thorough in explaining everything that I could expect from them as my attorneys as well as what to expect from the appeal process. Throughout the entire appeal Vanessa or Mr. Symonds always kept me up to date & always made themselves available to talk & answer any questions I had. I am so glad I went with Dell Schaefer versus another firm because I doubt I would have received the same personal attention, & that meant a lot to me under such a stressful situation. Everyone I’ve encountered at Dell & Schaefer has been professional & courteous & I would highly recommend their firm to anyone needing a disability attorney.

Why would you recommend Attorneys Dell & Schaefer?
They are thorough with their answers to any questions you have. They keep you updated throughout the case. They make themselves available by phone if you have questions & need to talk about your case. They are understanding & empathic so you don’t just feel like another client. They are patient even when you are getting frustrated with the process… it is a stressful thing to go through.

What could we do to improve?
I’m not sure other than possibly send some of the documents as Word documents vs PDF documents because sometimes I couldn’t open the PDF documents. Most of my frustrations (& they were few) came from the stress of the situation. Vanessa was a great communicator both via email & phone. I truly appreciate her always taking the time to answer my questions & look into the ones she didn’t know off hand. She always got back to me with anything she had to look in to.

Alicia G.

Attorney Rachel AltersAttorney Rachel Alters worked on this case

From the moment I called and spoke with Rachel Alters, I knew I was in the right place. I had called many attorneys prior to calling Dell & Schaefer and got turned down because my case was too difficult to win. Rachel Alters took the time to explain the whole process to me and promised that she’d do her best to win my case. Along to way, she was extremely patient, knowledgeable, and always took the time to answers my questions, putting me at ease. In the end, we won my disability case and I was more than happy with the settlement results. I HIGHLY recommend Rachel Alters to anyone with a short term/long term disability case. The amount of professionalism and care you will receive will make the process that much more smoother. Thank you, Rachel! :)

Jamie K.

Attorney Cesar GavidiaAttorney Cesar Gavidia worked on this case

The best part about the experience working with Dell & Schaefer was that my attorney was upfront, honest, and transparent. He did not try to be a salesman and make promises about a case outcome. He was extremely direct about the way that things work and what he thought he was able to do for me. I valued this, because it is extremely rare to receive cut and dried information like this.

Why would you recommend Attorneys Dell & Schaefer?
They could not have made this experience any easier for me. After I completed all the paperwork on my end, they were able to handle the case professionally and proficiently with very little effort on my part.

What could we do to improve?
I had no real issues to note.

Sachem C.

Attorney Gregory DellAttorney Gregory Dell worked on this case

I want to take a minute and tell you … as well as ‘The Greg Dell’ team … “Thanks for all your assistance” during the past 4+ years. I will never forget that late night… in 2012 – sitting alone in my chiropractic office… anxiously wondering “how in the heck am I going to get through all this”! I emailed you late and you called me back on a Friday night. That call literally changed my life… not only my life… but the lives of the members of my family. You told me that you thought I had a good claim and that you would manage every part of the process from start through finish. I am now ‘through-it’… and it’s hard to imagine… but I’ve had absolutely no issues with my insurance carrier… a carrier with a horrible reputation of harassing clients on policy. And Greg… I honestly attribute this to you folks. Y’all made our lives easier and less stressful.

Dr. Kenneth A.

Attorney Rachel AltersAttorney Rachel Alters worked on this case

From the very beginning my lawyer Rachel Alters and her staff have been nothing but professional. They were on top of things and advocated for my case from the very start. They always kept me informed at every step of the way and made sure that I was an integral part of the entire process. I would highly recommend using their services.

Why would you recommend Attorneys Dell & Schaefer?
Professionalism. Expedient work. Knowledgeable staff.

Michael C.

Attorney Gregory DellAttorney Gregory Dell worked on this case

Extremely satisfied. I’m a physician/surgeon who got Rheumatoid Arthritis when I least expected. Attorney Dell and everybody else in his firm made the claim, transition and final suscesful resolution, quickly, expertly, painless and very cost effective. Mr. Dell exceeded my expectations by a long margin and I am forever grateful for his services.

Juan C.

Attorney Stephen JessupAttorney Stephen Jessup worked on this case

My experience with Dell & Schaefer was beyond my expectations and during a very stressful time. Stephen F. Jessup was eager to help us when we first contact the office about 5 years ago. He was stellar with this follow up, extremely knowledgeable in the Cigna arena, and had some great out of the box ideas. What I appreciated the most about Stephan and Dell & Schaefer was how they stuck with us the entire time we were fighting the Cigna machine. There was times I was ready to give up but Stephan encouraged us to keep going. We ended up settling a few days ago and it was well beyond our wildest dreams! To top it off, we were about 4,000 miles away from Stephan as we lived in Hawaii when we started working with Stephan and even though our time zone was 6 hours a part he was able to stay connected and represent us from afar.

Would you recommend Attorneys Dell & Schaefer?
Without a doubt, YES!

What could we do to improve?
Advertise more so more people can use your service, you guys rock!

David F.

Attorney Alex PalamaraAttorney Alex Palamara worked on this case

I am so glad I signed with Alex and the team at Dell & Schaefer. Lupus hit me like a brick wall, completely disrupting my life. The physical changes and ailments, treatments and pain were scary enough. I could not have dealt with the insurance company alone. Alex and his paralegal Danielle helped me through everything. They explained every step of the paperwork to me and even encouraged me while I was in the hospital. Best of all, they got the insurance company to settle while I focused on my health.

Why would you recommend Attorneys Dell & Schaefer?
I have already recommended Alex to several friends in the Lupus support groups I belong to.

Samantha H.

Attorney Stephen JessupAttorney Stephen Jessup worked on this case

Mr. Jessup is efficient at his skills but that is not what made my experience wonderful. When you are ill, and been arguing with everyone to get a crap of what you deserve because you have worked hard all your life, paid your taxes, and paid your insurance premiums… yet no one cares. No one cares that they are increasing your symptoms by not paying you the money that you are entitled to.

Mr. Jessup was unbelievably kind and empathetic to my situation. His congenial personality, truly, was the key to hiring him. I felt like even though he had other clients in similar circumstances, he still cared what was happening to me and my family. I felt he cared enough to trust him completely.

Why would you recommend Attorneys Dell & Schaefer?
I would recommend Stephen Jessup, because of his ability to empathize, to make you feel like he really is concerned about you and what your family is going through.

I have recommended him to other people… I am curious to know what all kind of cases does he handle. I have one friend and maybe more that will need him soon.

Tess R.

Attorney Gregory DellAttorney Gregory Dell worked on this case

I have practiced medicine for over 25 years and understand caring, professionalism, giving 100% for your clients and always being available. Gregory Dell has exemplified all these attributes for me as his client. I retained Mr. Dell 6 years ago and he has achieved the most outstanding results for me. In my case there were several times when critical decisions needed to be made and I can say that I always put myself in his hands and came out on the positive side. I feel this was the result of his great knowledge of the law, keen instincts and common sense decisions. His team of attorneys are excellent as well and his paralegals and entire office staff have always been there for me, truly making me feel like family. I have great regard for Attorney Gregory Dell and give him the highest of recommendations.

John P.

Attorney Victor PenaAttorney Victor Pena worked on this case

I found Dell & Schaefer when I googled lawyers that handled long term disability claims with Prudential. I sent an email on their sight and by the next morning I received a phone call from Victor Pena a lawyer with the firm. He was very professional and friendly, easy to talk to. He inquired of my situation. Prudential LTD decided to cancel benefits after two years of which I learned is quite common. I was disabled after a car accident started collecting SSDI six months after my accident. My doctors said I was disabled, ssdi doctors declared me disabled but Prudential without ever seeing me said I was able to work. They sent me a list of jobs that they felt I could do. Not one company name just a list of five jobs. They paid me disabilty for two years without question. Then bam cut you off!

Mr. Pena said he could help. He explained the process of appeal and if I were denied through appeal it would go to court under Erisa. I started the process June 2015 with Dell & Schaefer. Mr Pena and staff answered all my emails and phone calls within minutes of asking. Amazing communication! It is now January 2017 and my case just settled. I agreed to one settlement and a few days later Mr Pena set me paperwork and surprise it was more than I agreed upon.

I am truly grateful that I found such a wonderful firm. Trust and patience paid off. They care about you and your outcome. This is truly an outstanding firm to work with!

Why would you recommend Attorneys Dell & Schaefer?
I recommend Attorneys Dell & Schaefer because they care about you. They are fast and easy to answer all your questions and I never once had any problems contacting them. Emails and phone calls promptly answered. They know how to deal with LTD companies.

What could we do to improve?
I don’t have one complaint.
Outstanding service!

Patti N.

Attorney Gregory DellAttorney Gregory Dell worked on this case

GREGORY DELL IS THE BEST IN THE BUSINESS!

I was referred to Greg by a very well-respected attorney where I lived at the time, and he described Greg as not only one of the top attorneys in his field, but the BEST in the COUNTRY at what he does! After having interviewed other attorneys for my case that I did not quite feel right about, I contacted Greg and it was a very refreshing encounter, to say the least! He was very compassionate in regards to my health situation, and had had experience with other clients in the past who had been in the same industry as I had… and whom he had also very successfully represented. He was strong, confident and extremely intelligent…. His knowledge of the law was unsurpassed, and he had impressive Insight and expertise in dealing with insurance companies. Greg has successfully represented me now for over six years, and I honestly could not have handled the stress involved with working directly with the insurance company – in my fragile condition – without him! He and his highly-professional Staff have taken over my claim so that I can be worry-free and focus totally on my health and wellbeing. Greg is a master at what he does and I have the utmost respect for him. I have entrusted my whole livelihood in his and his capable Staff’s hands, and I feel totally confident in their ability to represent me in the best possible way, as well as to protect my very best interests. Most importantly, Greg has given me peace of mind at a very difficult time in my life. And, he has done it with kindness, compassion and honesty. His positive attitude and wonderful personality also make it a joy to work with Greg. He has been the ultimate blessing in my life since this unfortunate illness, and I sincerely feel so grateful to have found him!

Christina R.

Attorney Jay SymondsAttorney Jay Symonds worked on this case

I am extremely happy that I decided to sign on with Dell & Schaefer. Mr. Symonds is the most honest attorney that I have ever dealt with. He explained the appeal process to me exactly as it turned out. He also knew exactly when to send in the appeal for Short Term Disability so that the Long Term Disability was approved within days of the STD approval. I feel very confident that he will have my back for the years to come. He and his assistant Sonia are always polite and quick to get back to me whenever I have questions.

Why would you recommend Attorneys Dell & Schaefer?
I would highly recommend Dell & Schaefer because of their knowledge of disability law from both the view of the insurance company as well as the claimant.

Michael C.

Attorney Gregory DellAttorney Gregory Dell worked on this case

I just want to take a moment to tell you of the very positive experience I have had with Gregory Dell and his handling of my disability case. I am very pleased with the performance, support, professionalism and determination of Mr Dell every step of the way. Throughout my case he has always been very quick to respond, made himself available during times that mist would consider after hours and was always patient in explaining the status and developments in my case. Every step of the way my case has been handled in an excellent way and I could not have asked fore more. I highly recommend Gregory Dell.

Howard F.

Dell & Schaefer has made my life much more restful in so many ways. They retrieved the appropriate paperwork from Medical Facilities and made all of the calls and faxes as to allow me to just rest. I know what it is like going through a rough time medically and need to handle all of the legalities that come with it. You can certainly count on this Law Firm, I am speaking from a standpoint from completely healthy to absolutely so sick I could not work at all. It can be devastating especially to people who have always been healthy, lived a great lifestyle and worked a fabulous position with a great company. Simply put things can happen that are frustratingly out of your control and when you need help then don’t hesitate to hire this law firm, they helped me greatly and they can help you too!

Why would you recommend Attorneys Dell & Schaefer?
I would recommend Dell & Schaefer strongly and the main reason is the client service, the hard working staff of the Attorney and those that work together on a case like mine and communicate how the process works to me every step of the way!

What could we do to improve?
I could not possibly recommend a better way to improve Dell & Schaefer as their diligent and client oriented which is not always the case thank you D&S!

James J.

Attorney Gregory DellAttorney Gregory Dell worked on this case

Simply The Best. I chose Dell and Schaefer after watching several videos that Greg had made and I also checked his reviews. I contacted him through his website and within 1 hour Greg called me on a Sunday afternoon. We discussed my medical issues and how they were rapidly damaging my abilities to continue my dental practice of 32 years. He told me that he would handle my case himself. I asked for names of dentists that he had represented. I spoke to 3 and they all said hire Greg ASAP. I had 3 specialists who recommended that I stop practicing but I had a tough time dealing with losing my practice of 32 years. I was dealing with depression and anxieties due to my reduction in hours along with knowing that my disability insurance company had a bad reputation of denying legitimate claims. Greg had a way of calming me down and he told me he had dealt with my company hundreds of times. He was not at all intimidated. He said that he was going to help me and was confident that we would win. Greg guided me through the entire process and it was completed in the time frame he said it would be. He and Vanessa returned all my calls and emails rapidly.

I would think of questions on weekends or late at night and he would always return my emails and calls. Once everything was into the insurance company they had an inexperienced claim consultant on my case that was challenging my disabling conditions. Greg fired off a letter giving them 5 days to make a decision. They moved my case up the ladder to a “lead” consultant and within 2 days we had the approval letter. He was also able to collect a period of partial disability, my business overhead expense policy, get me deemed totally disabled get my three insurance premiums refunded to me. We also received all past due benefits for the maximum monthly payment for the past 8 months since I stopped working. Greg continues to handle my claim and thankfully he will always be on my claim until my policy expires.

My family will be thankful to Greg, his assistant Vanessa and their entire team forever.

Glen P.

Attorney Stephen JessupAttorney Stephen Jessup worked on this case

I was referred to Dell and Schaefer, and specifically attorney Stephen Jessup, by a local lawyer in my home state of Vermont. I was advised that Dell and Schaefer would be better suited to handle my appeal for LTD with Unum insurance company. I was a little hesitant about using an out of state law firm, but I am certainly glad that I did. There was less than 60 days left for me to appeal Unum’s original denial but Steve and his aide Vanessa got to work right away on it. I was given a detailed list of items to accomplish, things I and even my doctors had not thought of. I believe that Steve and Vanessa worked hard and fast to set up appointments for me and to amass an appeal that Unum ultimately could not deny. One very nice caveat of having Steve and Vanessa working for me was I no longer had to have any more frustrating, time consuming and energy draining dealings with Unum myself. They handled everything. I used to be upset for days after speaking to a Unum rep. As far as the not local aspect of a law firm, my worries were unfounded. I was kept up to date immediately via email and telephone and I never had the feeling that I was being ignored or that my questions were going unanswered. As busy as I’m sure my team was, in many ways I felt like I was their most important client by how good the communication was. They understood that this very long process weighed heavily on me and were optimistic and diligent on my behalf when I no longer could be.

Why would you recommend Attorneys Dell & Schaefer?
I believe they have a superior knowledge of the inner workings and mind set of the insurance companies that the average person simply just could not possess. I think they probably have an appeal down to a science and the insurance companies realize that if they have taken your case, it’s probably a good case. That is a tremendous advantage when dealing with insurances that unfortunately hold all the cards. Having Dell and Schaefer working for you means that the insurance company now knows they aren’t dealing anymore with just a tired and unwell claim holder who hasn’t been given an even playing field to begin with. The insurance company has essentially been put on notice that they now have a powerful adversary working on your behalf who understands all the rules of the game.

Tammy B.

Attorney Victor PenaAttorney Victor Pena worked on this case

I worked extremely hard on Wall Street for over twenty years – spending almost seventeen years at one of the biggest and most reputable firms – where in the 360 annual reviews I was consistently within the top five percent of performers. I suffered an injury while at work and had to undergo spine surgery and take medical leave to recuperate which lasted almost six months. However, that surgery didn’t do what we all expected and as time went by I got worse. The pain was too much, I was hardly able to walk, work, commute, sleep or anything. I has to be constantly drugged, having involuntary leg spasms at night that are extremely painful. Three top US Doctors agreed the only way to help me was for me to undergo an anterior and posterior spine fusion. This meant a very long and risky surgery and we didn’t know how long I would be unable to work. At that moment – I was laid off from my job.

After the 2nd surgery and until today, I continued to suffer from lots of pain, lack of mobility, depression, anxiety, inability to care for my self or my family, the painful leg spams continued and I realized my life had changed for the worse. I applied for disability insurance from my LTD carrier – this is the insurance I had been paying out of pocket for about sixteen years just in case I ever needed it. Despite all the Doctor’s reports, all the pain and suffering, the disability, medication and symptoms I have, the fact that my family has to do many things for me including help me bathe and dress and despite the fact that I’m going to need a third surgery pretty soon, the LTD carrier denied my claim. I contacted the law firm of Dell and Schaefer after conducting some research on great law firms in the US. Upon speaking with an assistant briefly about my case, she coordinated a conference call with Mr. Victor Pena – an attorney at the firm.

Why would you recommend Attorneys Dell & Schaefer?
My experience with Mr. Victor Pena and his team has been outstanding. From our initial conversation, I knew I was speaking with a sensitive person who was fully engaged in our conversation, my case, and extremely frustrating situation. Mr. Pena listened to me very patiently and once I finished he started asking me questions regarding my case. He took my case as he understood from all the medical reports and everything I had gone though for years that this is a strong case. Needless to say within a month of submitting his appeal – the LTD carrier approved my claim. I have had past experience with a couple of law firms before – nothing compares to the knowledge, empathy and top-notch work that Mr. Victor Pena and Kathleen Bordes (who’s part of Mr. Pena’s team) at Dell & Schaefer have done for me. I would highly recommend Dell & Schaefer and Mr. Victor Pena to anyone who’s denied LTD.

What could we do to improve?
Nothing.

Gladys F.

Attorney Gregory DellAttorney Gregory Dell worked on this case

I was a high earning medical professional who had a sudden practice ending injury in 2012 and I was fortunate to be recommended to Mr. Greg Dell for legal representation. From the time of our first meeting Mr. Dell and his staff have made my transition from practice very manageable with their handling of my claim. I would recommend Dell & Schaefer to anyone faced with the uncertainty of having to file a disability claim because in trying times a competent knowledgeable legal professional law office is invaluable. Mr. Dell and his legal assistants and staff are expert in their field of disability claim handling removing the stress and burden at a time when we can be most vulnerable. Easy to communicate with, informed in every step in the claim process and always responsive to questions and concerns hiring Mr. Dell has been the silver lining in a very traumatic chapter in my life. Since my injury and as my claim has progressed I have spoken to others who are disabled and I feel blessed to have made the right choice in my legal representation.

Thank you

Louis P.